At a Glance
- Tasks: Lead customer resolution and manage data rights inquiries in a dynamic environment.
- Company: Lithia UK, a forward-thinking automotive company with a focus on customer service.
- Benefits: Salary up to £53,860, car allowance, bonus, pension, and life assurance.
- Other info: Hybrid role with great career development opportunities until September 2027.
- Why this job: Shape customer service standards and make a real difference in customer experience.
- Qualifications: Experience in customer service management and knowledge of GDPR regulations.
The predicted salary is between 53860 - 53860 £ per year.
Lithia UK Head Office in the United Kingdom is seeking a Group Customer Resolution and Information Rights Manager (fixed-term until Sept 2027) to lead our central Customer Services function from the Lithia UK Head Office in Annesley, Nottingham. This is a hybrid role with 1 day onsite per week, offering a salary up to £53,860 plus car allowance, bonus, pension and life assurance.
You will oversee complex customer complaints, DSARs and GDPR inquiries, shaping standards and governance with senior leaders.
Senior Group Customer Resolution & Data Rights Lead in Nottingham employer: Lithia UK Head Office
Lithia UK offers a dynamic and supportive work environment at its Nottingham head office, where the role of Automotive Divisional Marketing Lead allows for creativity and strategic influence across multiple renowned automotive brands. Employees benefit from a hybrid working model, opportunities for professional growth, and a culture that values collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding careers in the automotive marketing sector.