Hybrid 1st Line IT Support β€” Service Desk Analyst in Nottingham

Hybrid 1st Line IT Support β€” Service Desk Analyst in Nottingham

Nottingham Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide 1st line IT support and exceptional customer service across the organisation.
  • Company: Join Lithia UK, a dynamic company focused on innovation and teamwork.
  • Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
  • Other info: Flexible working with one Saturday shift per month and great career prospects.
  • Why this job: Make a difference by solving tech issues and supporting your colleagues.
  • Qualifications: Strong communication skills and a passion for technology are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

Lithia UK is seeking a Service Desk Analyst to provide 1st line technical support and exceptional customer service across the organisation.

The role combines office-based collaboration four days a week with Fridays at home, and includes one Saturday shift per month to support Lithia UK stores and functions.

You will work under the Service Desk Team Leader, handling incidents, logging in the ITSM system, and liaising with manufacturers and third-party contacts to ensure quick resolutions.

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Hybrid 1st Line IT Support β€” Service Desk Analyst in Nottingham employer: Lithia UK Head Office

Lithia UK offers a dynamic and supportive work environment at its Nottingham head office, where the role of Automotive Divisional Marketing Lead allows for creativity and strategic influence across multiple renowned automotive brands. Employees benefit from a hybrid working model, opportunities for professional growth, and a culture that values collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding careers in the automotive marketing sector.

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Contact Details:

Lithia UK Head Office Recruitment Team

We think you need these skills to ace Hybrid 1st Line IT Support β€” Service Desk Analyst in Nottingham

1st Line Technical Support
Customer Service
Incident Management
ITSM System Proficiency
Communication Skills
Collaboration
Problem-Solving Skills