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- Tasks: Be the welcoming face and voice for our guests at Bolton Ford.
- Company: Join a Fortune 500 company with a passion for performance.
- Benefits: Enjoy competitive pay, health benefits, and paid time off.
- Why this job: Make great first impressions and help customers every day.
- Qualifications: 1-year experience in a related field and excellent communication skills.
- Other info: Unlimited growth opportunities in a dynamic automotive environment.
The predicted salary is between 20000 - 30000 £ per year.
Ready to be the friendly face and voice that welcomes our guests? This is your chance to work for a Fortune 500 company and grow with us! We are looking for a Receptionist to be the first point of contact for our dealership.
As a Receptionist, you will be responsible for the professional and efficient managing of visitors, telephone calls and messages. You will also be responsible for a variety of clerical duties. If you're poised, professional, and a master at making first impressions count, apply today!
Here’s What You’ll be Doing:- Greets customers and visitors, ensuring optimum customer service.
- Answers and directs phone calls and ensures messages are delivered to the respective parties.
- Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
- Answers customer questions about services performed or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.
- Minimum of 1-year experience in a related field.
- Proficiency with Microsoft Office.
- Excellent telephone etiquette.
- Excellent interpersonal, communication (verbal & written English) and customer service skills.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Experience with licensing, CDK and 180 is an asset.
- Competitive Compensation - whether you are working in sales, service, parts, or in a support function, we offer a competitive compensation package.
- Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
- Vacation and Paid Time Off
- Growth Potential Stock Purchase Program - employees can purchase stock at a discount.
We thank all applicants for their interest. At our company, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care.
Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, we are part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement.
With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.
Receptionist in Bolton employer: Lithia Motors, Inc
Contact Detail:
Lithia Motors, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bolton
✨Tip Number 1
First things first, make sure you know the company inside out. Research Bolton Ford and understand their values, services, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
When you get that interview, don’t just prepare answers to common questions. Think about how you can showcase your customer service skills and your ability to handle pressure. Share specific examples from your past experiences that highlight your poise and professionalism.
✨Tip Number 3
Dress the part! As a Receptionist, you’ll be the first impression for visitors. Make sure your outfit is professional and reflects the dealership's vibe. Confidence starts with looking the part, so put in that extra effort!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that dream job with us!
We think you need these skills to ace Receptionist in Bolton
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, first impressions count!
Tailor Your Application: Make sure to customise your application for the Receptionist role at Bolton Ford. Highlight your relevant experience and skills, especially in customer service and communication. This shows us you’re genuinely interested in the position!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and keep your sentences concise. This makes it easier for us to see your qualifications and understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lithia Motors, Inc
✨Know Your Dealership
Before the interview, take some time to research Bolton Ford. Familiarise yourself with their services, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Phone Etiquette
As a Receptionist, you'll be handling phone calls regularly. Practise your telephone etiquette by role-playing with a friend. Focus on speaking clearly, using a friendly tone, and being concise. This will help you feel more confident during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Think about times when you resolved complaints or provided exceptional service. Being able to share these experiences will demonstrate your capability to manage customer relations effectively.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress professionally for your interview to reflect the polished image that Bolton Ford represents. This shows that you understand the importance of professionalism in the workplace.
