Front Desk & Guest Experience Lead in Bolton
Front Desk & Guest Experience Lead

Front Desk & Guest Experience Lead in Bolton

Bolton Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our dealership, greeting customers and managing calls.
  • Company: Join a leading automotive company with a focus on customer experience.
  • Benefits: Enjoy competitive pay, health benefits, and opportunities for career growth.
  • Why this job: Make a difference in customer experiences while developing your skills.
  • Qualifications: 1 year of customer service experience and excellent communication skills.
  • Other info: Dynamic work environment with potential for advancement within the dealership.

The predicted salary is between 24000 - 36000 Β£ per year.

A leading automotive company is seeking a Receptionist to be the first point of contact at their Bolton location.

Responsibilities include:

  • Greeting customers
  • Managing phone calls
  • Performing various clerical duties

Ideal candidates should have at least 1 year of experience and strong customer service skills.

The position offers competitive compensation, health benefits, and growth opportunities within the dealership group.

Front Desk & Guest Experience Lead in Bolton employer: Lithia Motors, Inc

Join a leading automotive company in Bolton, where you will be the welcoming face for our customers as a Front Desk & Guest Experience Lead. We pride ourselves on fostering a supportive work culture that values employee growth and offers competitive compensation along with comprehensive health benefits, ensuring that you thrive both personally and professionally in your role.
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Contact Detail:

Lithia Motors, Inc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front Desk & Guest Experience Lead in Bolton

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.

✨Tip Number 2

Practice your customer service scenarios! Since this role is all about making a great first impression, think of examples from your past experiences where you handled difficult situations or went above and beyond for a customer.

✨Tip Number 3

Dress to impress! First impressions matter, especially in a front desk role. Choose an outfit that reflects professionalism and aligns with the company's vibe to show you're ready to represent them well.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and appreciation for the opportunity.

We think you need these skills to ace Front Desk & Guest Experience Lead in Bolton

Customer Service Skills
Communication Skills
Clerical Skills
Phone Management
Greeting Customers
Organisational Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫑

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your skills!

Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. We recommend tailoring them to match the Front Desk & Guest Experience Lead role. Use keywords from the job description to show that you’re a perfect fit!

Keep It Professional Yet Friendly: Since this role is all about first impressions, make sure your written application reflects a friendly yet professional tone. We want to see your personality shine through while still keeping it appropriate for a leading automotive company.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates about your application status!

How to prepare for a job interview at Lithia Motors, Inc

✨Know the Company

Before your interview, do some research on the automotive company. Understand their values, mission, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Practice Your Greeting

As a Front Desk & Guest Experience Lead, your greeting sets the tone for customer interactions. Practice a warm and professional greeting to make a great first impression. Role-play with a friend or family member to get comfortable.

✨Showcase Your Customer Service Skills

Prepare examples from your past experience where you excelled in customer service. Think about challenging situations you handled well and how you went above and beyond for customers. This will demonstrate your suitability for the role.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, growth opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.

Front Desk & Guest Experience Lead in Bolton
Lithia Motors, Inc
Location: Bolton
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