At a Glance
- Tasks: Engage customers with Jaguar products and deliver premium experiences.
- Company: Join Lithia Jaguar Knightsbridge, a leader in automotive retail.
- Benefits: 33 days holiday, birthday off, and exclusive discounts.
- Other info: Dynamic team culture with opportunities for personal growth.
- Why this job: Be the face of Jaguar and create memorable customer experiences.
- Qualifications: Customer-facing experience and passion for automotive technology.
The predicted salary is between 31500 - 38500 £ per year.
Lithia Jaguar Knightsbridge
Competitive salary, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.
Do you have a natural ability to engage people, build lasting relationships, and bring premium products to life? If so, we'd love to hear from you.
As a Jaguar Product Expert, you’ll be the face of the brand, creating memorable experiences for every customer who visits our retailer.
You’ll become the trusted expert on Jaguar’s innovative products and technologies, guiding customers through every feature with confidence and enthusiasm while supporting the sales team to deliver a truly premium buying experience.
As a brand ambassador, you’ll continually develop your knowledge of Jaguar’s latest vehicles, innovations, and digital technologies, ensuring every customer receives personalised, knowledgeable, and first-class service throughout their journey.
What you’ll be doing
- Becoming the go-to expert on Jaguar products, technologies, and features, providing customers with engaging and informative demonstrations.
- Supporting the Sales Executives with specialist product knowledge, helping answer more technical or detailed customer questions.
- Delivering premium vehicle handovers and personalised product walkthroughs, ensuring every customer leaves feeling confident and excited about their new vehicle.
- Working closely with the Digital Expert and Marketing teams to create engaging content across social media channels and showcase the Jaguar brand.
- Acting as the first point of contact for customers requiring product support or technical guidance, delivering solutions with professionalism and care.
- Sharing your expertise with colleagues by keeping the wider team informed of new product launches, technologies, and brand developments.
What you’ll bring
- Previous experience in a customer-facing role, ideally within automotive, retail, hospitality, or another premium service environment.
- A genuine passion for delivering outstanding customer experiences and exceeding expectations.
- A strong interest in automotive technology, with the enthusiasm to continually learn about Jaguar’s latest innovations.
- The ability to absorb technical information quickly and explain it in a clear, engaging, and customer-friendly way.
- Excellent communication and relationship-building skills, with the confidence to engage customers from all backgrounds.
- Strong organisational and time management skills, with the ability to manage your diary effectively while delivering a seamless customer experience.
- A proactive, enthusiastic approach and the motivation to thrive in a fast-paced, premium retail environment.
What we can offer you
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
At Lithia UK, our growth is powered by our people
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences.
Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do.
Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together.
If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies.
We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status.
We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
We want your recruitment journey to be unique to you and as accessible as possible.
If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia. com.
Our team will be happy to support you throughout every stage of the process.
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Product Expert employer: Lithia & Driveway
Evans Halshaw in Gateshead is an exceptional employer, offering a competitive salary and uncapped earning potential for Vehicle Technicians. With a strong focus on employee growth through manufacturer training and a supportive work culture, you will enjoy 33 days of holiday, a comprehensive benefits package, and exclusive discounts, making it a rewarding place to advance your career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Expert
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Product Expert at Lithia & Driveway, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Lithia & Driveway. Tailor your message to explain why you’re drawn to them and how you can contribute as a Product Expert. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Product Expert
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Lithia & Driveway:When writing your cover letter, make sure to tailor your message specifically for Lithia & Driveway. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Lithia & Driveway
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Lithia & Driveway that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Lithia & Driveway that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Lithia & Driveway’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
