Workshop Controller: Lead Service Ops & Customer Experience in Falkirk

Workshop Controller: Lead Service Ops & Customer Experience in Falkirk

Falkirk Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead service operations and enhance customer experience in a dynamic workshop environment.
  • Company: Join Lithia UK, a growing automotive group focused on service excellence.
  • Benefits: Earn £43,000 OTE, enjoy 33 days holiday, and exclusive staff discounts.
  • Other info: Clear career progression opportunities in a supportive team.
  • Why this job: Make a real impact by mentoring apprentices and driving service quality.
  • Qualifications: Experience in service operations and a passion for customer satisfaction.

The predicted salary is between 31500 - 38500 £ per year.

Lithia UK are recruiting a Workshop Controller in Falkirk to drive service excellence alongside the Service Reception and Parts teams.

You will influence progress on jobs, support colleagues, and mentor apprentices while keeping the customer first.

We offer £43,000 OTE, 33 days holiday (including bank holidays), pension, life assurance, exclusive staff discounts, salary sacrifice car, birthday day off, and clear career progression within a growing automotive group.

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Workshop Controller: Lead Service Ops & Customer Experience in Falkirk employer: Lithia

Lithia UK is an exceptional employer, offering a dynamic work environment in Falkirk where service excellence and customer satisfaction are at the forefront. With competitive compensation, generous holiday allowances, and a strong focus on employee development, you will have the opportunity to grow your career while being part of a supportive team that values mentorship and collaboration.

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Contact Details:

Lithia Recruitment Team

We think you need these skills to ace Workshop Controller: Lead Service Ops & Customer Experience in Falkirk

Customer Service Skills
Team Leadership
Mentoring
Communication Skills
Problem-Solving Skills
Organisational Skills
Time Management