At a Glance
- Tasks: Lead a solutions engineering team to transform legal tech for top law firms.
- Company: Litera, a pioneering company in legal technology and AI innovation.
- Benefits: Hybrid work model, global collaboration, and opportunities for career growth.
- Other info: Join a diverse team committed to innovation and excellence.
- Why this job: Shape the future of legal tech and make a real impact on client satisfaction.
- Qualifications: 7+ years in solutions engineering and strong leadership skills required.
The predicted salary is between 60750 - 74250 £ per year.
Ready to Help Shape the Future of Legal Tech?! At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.
Where You’ll Work: This is a hybrid role based in London, Raleigh or New Jersey with the expectations to be in office at least 3 days a week for collaboration and connection.
Why This Role Matters: As Senior Director, Professional Services, you'll lead the solutions engineering team responsible for turning Litera's technology into real outcomes for law firms and legal departments around the world. Your leadership will directly shape how scalable, innovative our client solutions are and how satisfied our clients remain as they grow with us. This is a role for someone who wants their strategic vision and people leadership to translate into measurable business impact, stronger client relationships, and a more connected, high-performing organization.
What You'll Deliver:
- Set the strategic direction for the solutions engineering team, building a high-performing culture that aligns execution with business goals.
- Ensure client solutions are scalable, technically sound, and grounded in industry best practices, serving as a trusted advisor along the way.
- Strengthen client relationships and drive high levels of satisfaction through effective, consultative delivery.
- Define and track KPIs that give senior leadership clear visibility into team performance and impact.
- Deepen cross-functional alignment with Sales, Product, and Consulting to deliver seamless client experiences and keep the organization ahead of industry trends.
What You'll Bring:
- Must-Haves:
- Bachelor's degree in Engineering, Computer Science, or a related field.
- 7+ years of experience in solutions engineering or a similar leadership role.
- Demonstrated success delivering technical solutions and leading engineering teams.
- Strong strategic thinking and people leadership skills.
- Excellent communication and interpersonal abilities, with proficiency in relevant engineering tools and technologies.
- Nice-to-Haves:
- Master's degree or advanced certifications.
- Strong data analysis skills with a track record of data-driven decision-making.
- Results-oriented mindset with a passion for innovation and technical excellence.
- High adaptability and resilience in fast-paced, evolving environments.
- Strong problem-solving and decision-making abilities.
We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.
What You’ll Experience:
- A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
- Global Reach. Partner with teams around the world to solve complex challenges that matter.
- Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
- AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Director, Professional Services employer: Litera
At Litera, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model allows for flexibility, while our offices in London and Nottingham provide a vibrant environment for professional growth. With a strong focus on employee development and the opportunity to work with cutting-edge legal technology, joining our team means being part of a forward-thinking company dedicated to your success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Professional Services
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Litera or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Litera.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Litera.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Litera that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Director, Professional Services
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Litera.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Litera and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Litera
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Litera uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
