At a Glance
- Tasks: Engage with patients, book appointments, and handle administrative tasks.
- Company: Friendly and caring practice focused on great patient outcomes.
- Benefits: Training opportunities, supportive team environment, and flexible hours.
- Other info: 30 hours per week with potential for growth in a thriving practice.
- Why this job: Join a dynamic team and make a positive impact on patient care.
- Qualifications: Great communication skills and basic IT knowledge required.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for enthusiastic individuals to join our experienced reception/admin team. We are a friendly partnership looking for people to strengthen our team with the possibility of training and development. Great communication skills are required as this will be a predominantly patient-facing role.
Main duties of the job:
- Engage with patients face to face in the reception area
- Booking appointments
- As well as many other administrative tasks as required.
About us:
You will be joining a happy forward-thinking and caring practice thriving in great patient outcomes.
Job responsibilities:
- To provide positive, friendly and helpful customer service to our patients, both in person and on the telephone.
- Book, confirm and cancel appointments and handle enquiries.
- Compose, print, mail and scan correspondence.
- Ensure the correct processing of administrative tasks.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Maintain operations by following policies and procedures; reporting needed changes.
- Support and promote Health and Safety practice at the surgery.
- Support and cover other staff members as necessary.
We require the following hours currently:
- Monday - 08:00 to 18:30
- Wednesday - 13:30 to 18:30
- Thursday - 08:00 to 13:00
- Friday - 08:00 to 18:30
Total 30 hours per week.
Person Specification:
- Great Communication Skills
- Experience in primary care
- Basic IT skills
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist employer: Litcham Health Centre
Join our friendly and forward-thinking practice as a Receptionist, where you'll be part of a supportive team dedicated to achieving excellent patient outcomes. We offer a nurturing work culture that prioritises training and development, ensuring you have the opportunity to grow your skills while providing exceptional service to our patients. Located in a vibrant community, this role not only allows you to engage with people daily but also fosters a sense of belonging and purpose in your work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Litcham Health Centre.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Litcham Health Centre.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Litcham Health Centre, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Litcham Health Centre.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Litcham Health Centre.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Litcham Health Centre. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Litcham Health Centre. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Litcham Health Centre
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Litcham Health Centre’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
