At a Glance
- Tasks: Be the friendly face of our dealership, welcoming customers and supporting events.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and career growth.
- Why this job: Make a great first impression and connect with people every weekend.
- Qualifications: Customer service experience and a passion for creating positive experiences.
- Other info: Flexible hours with opportunities for additional shifts and professional development.
The predicted salary is between 11 - 14 £ per hour.
We are seeking a professional, friendly, and well-presented individual to join our Toyota Dealership in Lincoln as a Weekend Showroom Receptionist. This is a weekend position with the following working hours: Saturday 08:00 – 17:00, Sunday 10:00 - 16:00. Additional hours may be available to provide holiday cover as required. The salary for this role is up to £12.71 per hour.
Role and Responsibilities
- At the forefront of our dealerships, the Showroom Hosts play an integral part in running a smooth and organised front of house.
- You will be the first port of call for many of our customers, and it is imperative that you are polite, approachable, and self-motivated to create a brilliant first impression of our business.
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff.
- Receive inbound telephone calls and direct them to the appropriate department.
- Support the departments with customer events and promotions.
- Some ad hoc/administrative duties.
About you
- You will take pride in working in a customer-facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and build a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to your role.
- A strong desire to provide the best customer service possible for the first impression of our dealership.
What we offer
- 25 days holiday plus bank holidays.
- Company Pension.
- Wellness Programme.
- Sick Pay.
- Group life insurance.
- Staff discount on car servicing.
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays.
- Long service and loyalty incentives.
- Staff referral scheme.
- In-house, manufacturer & professional qualifications.
- Free Parking / On-site Parking.
- Company Events.
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Our success has been a product of the fantastic people that work for us. We support employees in all areas of the business; whatever your aspirations might be, Listers has a career for you.
Weekend Receptionist / Host employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist / Host
✨Tip Number 1
Make sure to research the company before your interview. Knowing about Listers and their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your greeting skills! As a Weekend Receptionist, you'll be the first face customers see. A warm smile and a confident introduction can set the tone for a fantastic customer experience.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and the dealership. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the Listers team.
We think you need these skills to ace Weekend Receptionist / Host
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for someone who can create a brilliant first impression!
Tailor Your Application: Make sure to customise your application to highlight your customer service experience. Mention any previous roles where you’ve excelled in meeting and greeting customers, as this is key for the Weekend Receptionist position. We love seeing how your skills match what we’re after!
Keep It Professional: While we want to see your personality, it’s also important to maintain a professional tone. Use clear and concise language, and make sure to proofread your application for any typos or errors. A polished application shows us you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company and what we offer!
How to prepare for a job interview at Listers
✨Dress to Impress
As a Weekend Receptionist, you'll be the first face customers see, so make sure you dress smartly and professionally. A polished appearance shows that you take pride in your role and respect the customers who walk through the door.
✨Know Your Stuff
Familiarise yourself with the dealership's services, promotions, and the cars on offer. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role and the company.
✨Practice Your People Skills
Since this role is all about customer interaction, practice your greeting and small talk. Think of some friendly icebreakers or questions to engage visitors. The more comfortable you are with conversation, the better first impression you'll make!
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does excellent customer service mean to you?'. Prepare thoughtful answers that highlight your experience and approach to customer care, as this will demonstrate your suitability for the role.