VW Service Advisor

VW Service Advisor

Royal Leamington Spa Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with service needs and ensure satisfaction in a fast-paced environment.
  • Company: Join our dynamic VW Dealership in Stratford-upon-Avon, known for excellence.
  • Benefits: Enjoy a competitive salary, bonuses, and a supportive work culture.
  • Why this job: Be part of a team that values customer care and offers growth opportunities.
  • Qualifications: Experience in customer service is preferred; passion for cars is a plus.
  • Other info: Work Monday to Friday with occasional Saturdays on a rota basis.

The predicted salary is between 30000 - 42000 £ per year.

We are recruiting for a Service Advisor to join our VW Dealership in Stratford-upon-Avon. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary plus benefits with a bonus OTE of £37,000. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.

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Contact Detail:

Listers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land VW Service Advisor

✨Tip Number 1

Familiarise yourself with VW's latest models and services. Being knowledgeable about the brand will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Practice your customer service skills. As a Service Advisor, you'll need to handle various customer queries and complaints, so role-playing different scenarios with a friend can help you prepare.

✨Tip Number 3

Network with current or former employees of the dealership. They can provide valuable insights into the company culture and what the hiring managers are looking for in a candidate.

✨Tip Number 4

Prepare questions to ask during your interview. This shows your enthusiasm for the position and helps you determine if the dealership is the right fit for you.

We think you need these skills to ace VW Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Technical Knowledge of Vehicles
Sales Skills
Teamwork
Conflict Resolution
Organisational Skills
Adaptability
Multitasking
Knowledge of Automotive Systems
Computer Literacy

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor at a VW dealership. Highlight your experience in customer service and any relevant automotive knowledge in your application.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the Service Advisor position. Emphasise your ability to handle customer inquiries and manage service bookings efficiently.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the automotive industry. Mention specific examples of how you've delivered high levels of customer satisfaction in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at Listers

✨Know Your VW Products

Familiarise yourself with the latest VW models and their features. Being able to discuss specific vehicles and their benefits will show your passion for the brand and impress the interviewers.

✨Customer Service Scenarios

Prepare examples of how you've handled difficult customer situations in the past. Highlight your problem-solving skills and ability to maintain high levels of customer satisfaction, as this is crucial for a Service Advisor role.

✨Understand the Role

Research the responsibilities of a Service Advisor at a VW dealership. Be ready to discuss how your previous experience aligns with these duties and how you can contribute to the team.

✨Dress Professionally

First impressions matter! Dress smartly and professionally for your interview. This shows respect for the company and the position you're applying for, setting a positive tone from the start.

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