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For Companies At a Glance
- Tasks: Assist customers with their service needs and ensure satisfaction.
- Company: Join a leading Volvo dealership known for excellence in customer service.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer care and teamwork.
- Qualifications: Experience in customer service is preferred; passion for cars is a plus.
- Other info: Work Monday to Friday with occasional Saturdays on a rota.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a Service Advisor to join our Volvo Dealership in Worcester. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
Basic salary of up to £32,000 plus benefits with a bonus OTE of £39,000.
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.
Volvo Service Advisor employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volvo Service Advisor
✨Tip Number 1
Familiarise yourself with Volvo's brand values and customer service standards. Understanding what makes Volvo unique will help you connect with the dealership's ethos during your interactions.
✨Tip Number 2
Prepare to discuss your experience in high-pressure environments. Service Advisors often deal with multiple customers and tasks simultaneously, so showcasing your ability to manage stress effectively will be crucial.
✨Tip Number 3
Research common customer queries and issues related to Volvo vehicles. Being knowledgeable about the products will not only impress your interviewers but also demonstrate your commitment to providing excellent service.
✨Tip Number 4
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Volvo Service Advisor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor at a Volvo dealership. Highlight your experience in customer service and any relevant automotive knowledge in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your ability to work in a busy environment and your commitment to customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of Volvo's values. Mention specific examples of how you've delivered high levels of customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at Listers
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll need to demonstrate your ability to deliver high levels of customer satisfaction. Prepare examples from your past experiences where you successfully handled customer queries or complaints, highlighting your communication skills and problem-solving abilities.
✨Familiarise Yourself with Volvo Products
Research Volvo's range of vehicles and services before the interview. Being knowledgeable about their products will not only impress the interviewers but also show your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess how you would handle specific situations in a busy environment. Think through potential challenges you might encounter as a Service Advisor and prepare your responses to demonstrate your critical thinking and adaptability.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for the interview to convey professionalism. Additionally, make sure to arrive on time, as punctuality reflects your reliability and respect for the interviewer's time.
