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- Tasks: Join our team as a Trainee Service Advisor, handling customer bookings and vehicle progress.
- Company: Be part of a leading Volkswagen dealership in Worcester with a strong reputation.
- Benefits: Enjoy a competitive salary, 25 days holiday, wellness programmes, and staff discounts.
- Why this job: Kickstart your career in the motor trade with ongoing training and a supportive team culture.
- Qualifications: We seek confident, driven individuals eager to build rapport and exceed targets.
- Other info: Work Monday to Friday with occasional Saturdays; great opportunities for progression await!
The predicted salary is between 16200 - 21600 £ per year.
An exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at our Volkswagen Dealership in Worcester. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Basic salary of up to £27,000 with OTE up to £37,000 plus benefits.
When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors. We require driven and motivated individuals who are looking for a role with on-going training and progression. This is a genuine learn the business role and a great opportunity for anyone wanting to have a career in the motor trade.
Working as part of a team your duties will include:
- Booking in vehicles
- Greeting customers
- Informing them of progress
- Up selling
- Liaising with the workshop and other internal departments
What we’re looking for:
- Unlimited confidence, resilience, drive, energy and talent
- A well-presented individual with a desire, character and attitude to succeed
- The ability to quickly establish and build rapport with our customers
- A real hunger to meet and exceed targets and KPIs
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Trainee Service Advisor in Worcester employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor in Worcester
✨Tip Number 1
Familiarise yourself with the Volkswagen brand and its values. Understanding their customer service philosophy will help you connect better with potential customers and demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being able to greet customers warmly and convey information clearly is crucial for a Service Advisor.
✨Tip Number 3
Showcase your ability to work as part of a team. Think of examples from past experiences where you've collaborated effectively, as teamwork is essential in this role.
✨Tip Number 4
Prepare to discuss how you handle targets and KPIs. Be ready to share specific instances where you've met or exceeded goals, as this will highlight your drive and motivation.
We think you need these skills to ace Trainee Service Advisor in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trainee Service Advisor role. Emphasise any customer service experience, teamwork, and your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the motor trade and your desire to learn. Mention specific qualities they are looking for, such as confidence and resilience, and provide examples of how you embody these traits.
Highlight Your Communication Skills: Since the role involves greeting customers and liaising with various departments, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully built rapport with customers or worked within a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Listers
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about the Trainee Service Advisor position. Talk about why you want to work in the motor trade and how this role aligns with your career goals. Employers love to see genuine passion!
✨Demonstrate Your Customer Service Skills
Since you'll be the first point of contact for customers, highlight any previous experience in customer service. Share examples of how you've successfully built rapport with clients and handled their needs effectively.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, handling difficult situations, and meeting targets. Practise your responses so you can convey your confidence and resilience, which are key traits for this role.
✨Research the Company and Its Values
Familiarise yourself with the Volkswagen brand and the specific dealership's values. This will help you tailor your answers and show that you're a good fit for their team culture and customer service standards.
