At a Glance
- Tasks: Book in vehicles, greet customers, and keep them updated on service progress.
- Company: Join a leading Land Rover dealership with a supportive team culture.
- Benefits: Earn up to £34,000 with 25 days holiday, wellness programmes, and staff discounts.
- Why this job: Kickstart your career in the motor trade with ongoing training and real progression.
- Qualifications: Bring confidence, energy, and a passion for customer service.
- Other info: Enjoy company events, free parking, and loyalty incentives.
The predicted salary is between 1200 - 1400 £ per month.
Due to an internal promotion, an exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at our Land Rover dealership in Hereford. Working hours are Monday to Friday, 08:00–18:00, with a one-hour break. Saturday hours are 09:00–13:00 on a rotational basis. Excellent basic salary with OTE up to £34,000 plus benefits.
When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors. We require driven and motivated individuals who are looking for a role with on-going training and progression. This is a genuine learn the business role and a great opportunity for anyone wanting to have a career in the motor trade.
Responsibilities:
- Booking in vehicles
- Greeting customers
- Informing them of progress
- Up selling
- Liaising with the workshop and other internal departments
Qualifications:
- Unlimited confidence, resilience, drive, energy and talent
- A well-presented individual with a desire, character and attitude to succeed
- The ability to quickly establish and build rapport with our customers
- A real hunger to meet and exceed targets and KPI’s
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Trainee Service Advisor employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor
✨Tip Number 1
Get to know the company! Research our Land Rover dealership and understand what makes us tick. This will help you tailor your conversations and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your people skills! As a Service Advisor, you'll be the first point of contact for customers. Role-play with friends or family to build your confidence in greeting customers and handling their queries.
✨Tip Number 3
Show off your drive! During interviews, share examples of how you've met targets or exceeded expectations in previous roles. We love to see that hunger for success!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of the motor trade.
We think you need these skills to ace Trainee Service Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the motor trade. A bit of character can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Trainee Service Advisor position. Highlight any relevant experience or skills that match the job description, like your ability to build rapport with customers or your drive to meet targets. This shows us you’re serious about the role!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for driven individuals, so show us you can communicate effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the benefits we offer!
How to prepare for a job interview at Listers
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Service Advisor does. Familiarise yourself with the responsibilities like booking in vehicles and liaising with customers. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your People Skills
As a Service Advisor, you'll be the first point of contact for customers. Practice how you would greet them and handle their queries. Think about examples from your past where you've built rapport or resolved issues effectively – this will demonstrate your ability to connect with customers.
✨Demonstrate Your Drive and Motivation
The dealership is looking for driven individuals who want to succeed. Be prepared to talk about your goals and how you plan to meet and exceed targets. Share any experiences where you've shown resilience and determination, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how success is measured in the role. This shows that you're not only interested in the position but also in growing within the company.