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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle bookings in a fast-paced environment.
- Company: Leading motor retailer with a focus on customer satisfaction.
- Benefits: Competitive salary, bonuses, and a range of exciting benefits.
- Why this job: Join a dynamic team and elevate the customer experience in the automotive industry.
- Qualifications: Passion for customer service and strong organisational skills.
- Other info: Opportunity to grow in a thriving dealership environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading motor retailer is seeking a Service Advisor to join their dealership in Cheltenham. You will play a key role in delivering high levels of customer satisfaction in a busy environment.
Responsibilities include:
- Booking customer vehicles for maintenance
- Liaising with workshop teams
- Keeping customers informed throughout the process
Ideal candidates will have a passion for customer service and good organizational skills. The role includes a competitive salary structure with bonuses and a range of benefits.
Service Advisor - Elevate Customer Experience in Swindon employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Elevate Customer Experience in Swindon
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll need to keep customers informed and happy. Role-play with a friend or family member to get comfortable with discussing vehicle maintenance and addressing customer concerns.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the dealership and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor - Elevate Customer Experience in Swindon
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve gone above and beyond in previous roles to ensure customer satisfaction.
Be Organised in Your Approach: Since the role requires good organisational skills, structure your application clearly. Use bullet points or headings to make it easy for us to see your relevant experience and skills at a glance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Service Advisor. Mention how your skills align with the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Listers
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of customer satisfaction, which is key for a Service Advisor role.
✨Familiarise Yourself with the Company
Do some research on the motor retailer and their values. Understanding their approach to customer experience will help you tailor your answers and demonstrate your enthusiasm for the role. Mentioning specific initiatives or values during the interview can really impress them.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios where you might have to deal with a customer complaint or book a service appointment. Practising these scenarios with a friend can help you feel more confident and articulate during the actual interview.
✨Show Off Your Organisational Skills
Since the role requires good organisational skills, be prepared to discuss how you manage your time and tasks effectively. Bring examples of how you've prioritised work in a busy environment, as this will highlight your ability to thrive in a fast-paced setting.
