At a Glance
- Tasks: Assist customers and manage parts orders in a dynamic automotive environment.
- Company: Join Listers Audi, a leading dealership with a strong reputation.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Kickstart your career in the automotive industry with full training provided.
- Qualifications: No prior experience needed, just a passion for cars and customer service.
The predicted salary is between 34000 - 40000 £ per year.
Job Introduction We are recruiting for a Trainee Parts Advisor to join our Audi Dealership in Stratford-upon-Avon .
The hours of work are Monday to Friday, 8am to 6pm (1 hour lunch) and Saturdays 8.30 to 1pm on a rota basis.
Salary includes a basic salary of £29,000 plus a monthly bonus, with an OTE of up to £32,000.
A Parts Advisor is a key role interacting with all areas of the business including sales, service and our customers.
This role would perfectly suit a highly motivated individual with experience and a passion for providing exceptional levels of customer service for one of the worlds leading car brands.
This is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers Audi .
Role and Responsibilities The work is diverse, and youll be working both behind the scenes receiving deliveries and at the front desk serving our customers.
You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries.
Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression.
Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers.
Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing).
About you Previous motor trade experience is not required as full training will be provided.
However, if you have a good understanding of cars & the ability to learn, this will be an advantage. sales driven and maintain an outstanding level of customer service.
What we offer25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers?This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.
Parts Advisor Automotive Trainee in Stratford-upon-Avon employer: Listers
Listers is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional development. With a competitive OTE of £50,000, generous holiday allowance, and comprehensive training programs, employees are empowered to thrive in their roles while contributing to customer satisfaction in the dynamic environment of the Volkswagen Commercial Vehicles Dealership in Coventry.
