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- Tasks: Lead the Service department to deliver top-notch customer care and maximise performance.
- Company: Join a prestigious Toyota dealership with a focus on employee growth.
- Benefits: OTE of £55,000, company car, 25 days holiday, and wellness perks.
- Other info: Dynamic environment with opportunities for career advancement and staff discounts.
- Why this job: Make a real impact in the automotive industry while enjoying great rewards.
- Qualifications: Experience in service roles preferred, but full training provided.
The predicted salary is between 33000 - 38500 £ per year.
We are currently recruiting for a high achieving Service Manager for our Toyota Dealership in Stratford-upon-Avon.
The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis.
Benefits include an OTE of £55,000 and use of a company car.
Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
- To ensure the efficient and profitable operation of the Service department
- To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
- To ensure that all manufacturers policies and procedures are adhered to
- Planning, forecasting and delivering sales targets
- Managing the smooth running and day to day activity of the Service Department
This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities.
Unlimited confidence, resilience, drive, energy and talent are essential.
Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
Benefits include:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- Free Parking / On-site Parking
- Company Events
This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.
If you are looking for similar motor trade jobs you can also join our Talent Bank.
Head of Training Services in Stratford-upon-Avon employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Training Services in Stratford-upon-Avon
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your past experiences align with what they’re looking for, especially in customer care and service management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Training Services in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Training Services role. Highlight relevant experience and skills that match the job description, especially in customer care and service management.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for the automotive industry and how your previous roles have prepared you to lead our Service Department.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've maximised performance or improved customer satisfaction in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Listers
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to customer care and how they operate within the automotive industry. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous roles in detail, especially if you've worked as a Senior Service Advisor or similar. Highlight specific achievements and how they relate to maximising departmental performance and sales targets.
✨Demonstrate Leadership Skills
Since this role involves leading the Service department, prepare examples of how you've successfully managed teams or projects in the past. Talk about your approach to motivating staff and ensuring a smooth operation.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they measure success in the Service department. This shows you’re serious about contributing to their goals.