Head of Care - Children's Services in Stratford-upon-Avon
Head of Care - Children's Services

Head of Care - Children's Services in Stratford-upon-Avon

Stratford-upon-Avon Full-Time 33000 - 38500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Service Department to deliver top-notch customer care and maximise performance.
  • Company: Join a prestigious car dealership with a focus on employee growth and satisfaction.
  • Benefits: OTE of £55,000, company car, 25 days holiday, and wellness programmes.
  • Other info: Dynamic work environment with opportunities for long-term growth and exciting company events.
  • Why this job: Make a real impact in the automotive industry while enjoying great perks and career development.
  • Qualifications: Experience in service roles preferred, but full training is provided for the right candidate.

The predicted salary is between 33000 - 38500 £ per year.

We are currently recruiting for a high achieving Service Manager for our Toyota Dealership in Stratford-upon-Avon.

The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis.

Benefits include an OTE of £55,000 and use of a company car.

Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.

  • To ensure the efficient and profitable operation of the Service department
  • To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
  • To ensure that all manufacturers policies and procedures are adhered to
  • Planning, forecasting and delivering sales targets
  • Managing the smooth running and day to day activity of the Service Department

This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities.

Unlimited confidence, resilience, drive, energy and talent are essential.

Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

Additional benefits include:

  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • Free Parking / On-site Parking
  • Company Events

This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.

If you are looking for similar motor trade jobs you can also join our Talent Bank.

Head of Care - Children's Services in Stratford-upon-Avon employer: Listers

At Listers, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With competitive benefits such as a generous OTE, company car, and extensive discounts, alongside opportunities for career advancement within the prestigious automotive sector, our Stratford-upon-Avon location is ideal for those seeking a rewarding and fulfilling career in the motor trade.
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Contact Detail:

Listers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Care - Children's Services in Stratford-upon-Avon

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those who work at car dealerships. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.

✨Tip Number 3

Practice your pitch! Be ready to explain how your previous experience as a Senior Service Advisor or similar roles makes you the perfect fit for the Head of Care position. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Head of Care - Children's Services in Stratford-upon-Avon

Customer Care
Service Management
Sales Target Planning
Performance Maximisation
Operational Efficiency
Team Leadership
Resilience
Drive
Energy
Automotive Knowledge
Communication Skills
Problem-Solving Skills
Adaptability
Training and Development

Some tips for your application 🫡

Show Your Passion for Customer Care: When writing your application, make sure to highlight your commitment to customer care. We want to see how you can lead from the front and ensure our customers have the best experience possible.

Tailor Your Experience: Don’t just list your previous roles; connect them to the job description. If you've worked as a Senior Service Advisor or in a similar position, tell us how that experience makes you a great fit for this role.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the ideal candidate for the Head of Care position.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Listers

✨Know Your Stuff

Make sure you research the company and its values, especially around customer care. Understand their service department's operations and be ready to discuss how your previous experience aligns with their needs.

✨Showcase Your Leadership Skills

As a Head of Care, you'll need to lead by example. Prepare examples from your past roles where you've successfully managed teams or improved service delivery. Highlight your confidence and resilience in challenging situations.

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations in the service department. Think about scenarios involving customer complaints or team management, and prepare structured responses that demonstrate your problem-solving skills.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your career aspirations. Ask about their approach to staff development or how they measure success in the service department.

Head of Care - Children's Services in Stratford-upon-Avon
Listers
Location: Stratford-upon-Avon

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