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- Tasks: Welcome customers and ensure a smooth experience at our Toyota Dealership.
- Company: Join Listers, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts.
- Why this job: Be the face of our dealership and make lasting impressions on customers.
- Qualifications: Customer service experience and a friendly, approachable attitude.
- Other info: Great career growth opportunities and a supportive team environment.
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Toyota Dealership in Coventry.
The hours of work are 1pm to 6pm, Monday to Friday.
This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to their role
- A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Showroom Host employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Make sure to research the dealership and its values before your interview. Knowing about their customer service approach and the brands they represent will help you connect better with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your greeting and introduction skills! As a Showroom Host, you'll be the first point of contact for customers, so being warm and welcoming is key. Try role-playing with a friend to get comfortable with making a great first impression.
✨Tip Number 3
Don’t underestimate the power of body language. Smile, maintain eye contact, and have an open posture when interacting with customers. This will help you come across as approachable and confident, which is exactly what they’re looking for!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Listers. Good luck!
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and approach to customer service.
Tailor Your Application: Make sure to customise your application for the Showroom Host role. Highlight your experience in customer-facing positions and how you’ve created great first impressions in the past. We love seeing relevant examples!
Keep It Polished: Since this role is all about making a fantastic first impression, ensure your application is well-presented and free from typos. A clean, professional look will reflect your attention to detail, which is key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Listers
✨Dress to Impress
As a Showroom Host, your appearance matters! Make sure you dress smartly and presentably for the interview. This shows that you understand the importance of first impressions, which is key in this role.
✨Know Your Stuff
Familiarise yourself with the Toyota brand and the dealership's offerings. Being able to discuss their cars and services will demonstrate your enthusiasm and commitment to providing excellent customer service.
✨Practice Your Greeting
Since you'll be the first point of contact for customers, practice a warm and welcoming greeting. Role-play with a friend or family member to ensure you come across as approachable and confident during the interview.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight how you built rapport with customers and handled any challenges, as this will showcase your suitability for the role.