Service Quality Specialist

Service Quality Specialist

Full-Time No working from home possible
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At a Glance

  • Tasks: Manage warranty claims and ensure smooth operations at our Porsche Dealership.
  • Company: Join a prestigious Porsche Dealership in Hull with a focus on quality service.
  • Benefits: OTE of up to £34,000, 25 days holiday, wellness programme, and staff discounts.
  • Other info: Enjoy excellent career growth opportunities and a supportive work culture.
  • Why this job: Be part of a dynamic team and develop your skills in a luxury automotive environment.
  • Qualifications: Experience with Microsoft applications; training provided for the right attitude.

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull. The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits. Description The successful candidate will be responsible for the effective claiming and processing of warranty work. The role responsibilities will include: Identifying potential warranty work. Liaising with the manufacturer to authorise works. Processing warranty claims within manufacturer guide lines and time frames. Scheduling warranty work with the workshop. Ensuring that under and over payments are appealed. Monitoring profitability and revenue of the department. What we're looking for: Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given. A well-presented individual with the desire, character and attitude to succeed. The successful candidate will have solid experience of Excel, Word and other Microsoft applications. In return for your hard work, well support you with coaching & development every step of the way. Also, to reward your commitment youll get: 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events TPBN1_UKTJ

Service Quality Specialist employer: Listers

Listers is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional development. With a competitive OTE of £50,000, generous holiday allowance, and comprehensive training programs, employees are empowered to thrive in their roles while contributing to customer satisfaction in the dynamic environment of the Volkswagen Commercial Vehicles Dealership in Coventry.

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Contact Details:

Listers Recruitment Team

We think you need these skills to ace Service Quality Specialist

Warranty Processing
Claim Management
Liaising with Manufacturers
Scheduling Work
Profitability Monitoring
Revenue Management
Excel