Service Quality Specialist
Service Quality Specialist

Service Quality Specialist

Hessle Full-Time 20400 - 40800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: You'll manage warranty claims and ensure top-notch service quality.
  • Company: Join our dynamic Porsche Dealership in Hull, known for excellence and innovation.
  • Benefits: Enjoy competitive pay, flexible hours, and exciting perks like employee discounts.
  • Why this job: Be part of a passionate team that values quality and customer satisfaction.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: Work Monday to Friday with occasional Saturdays, perfect for balancing studies.

The predicted salary is between 20400 - 40800 £ per year.

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull. The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.

The successful candidate will be responsible for the effective claiming and processing of warranty work. The role responsibilities will include:

  • Effective claiming and processing of warranty work.

Service Quality Specialist employer: Listers

At our Porsche Dealership in Hull, we pride ourselves on being an exceptional employer, offering a supportive work culture that values employee development and well-being. With competitive earnings potential of up to £34,000 and a comprehensive benefits package, we foster an environment where our Service Quality Specialists can thrive and grow professionally. Join us to be part of a dynamic team that is passionate about delivering outstanding service and creating memorable experiences for our customers.
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Contact Detail:

Listers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Quality Specialist

✨Tip Number 1

Familiarise yourself with Porsche's warranty processes and policies. Understanding the specifics of how warranty claims are handled will give you an edge during interviews, showing that you're proactive and knowledgeable about the role.

✨Tip Number 2

Network with current or former employees at the Porsche dealership. They can provide insights into the company culture and expectations for the Service Quality Specialist role, which can help you tailor your approach when discussing your fit for the position.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that demonstrate your attention to detail and problem-solving skills. These qualities are crucial for effectively managing warranty claims and ensuring service quality.

✨Tip Number 4

Research common challenges faced in the automotive service industry, particularly regarding warranty claims. Being able to articulate potential solutions or improvements during your interview can set you apart as a candidate who is not only qualified but also forward-thinking.

We think you need these skills to ace Service Quality Specialist

Attention to Detail
Customer Service Skills
Warranty Processing Knowledge
Analytical Skills
Problem-Solving Skills
Communication Skills
Time Management
Technical Knowledge of Automotive Systems
Data Entry Accuracy
Team Collaboration
Adaptability
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities of a Service Quality Specialist. Highlight key skills and experiences that align with the role, such as warranty work processing.

Tailor Your CV: Customise your CV to reflect relevant experience in service quality or warranty claims. Use specific examples from previous roles that demonstrate your ability to meet the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of service quality. Mention why you want to work at the Porsche Dealership and how you can contribute to their success.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Service Quality Specialist.

How to prepare for a job interview at Listers

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Service Quality Specialist. Be prepared to discuss how your skills and experiences align with the specific tasks, such as claiming and processing warranty work.

✨Showcase Your Attention to Detail

Since the role involves processing warranty claims, it's crucial to demonstrate your attention to detail. Prepare examples from your past work where your meticulousness led to successful outcomes or prevented issues.

✨Prepare Questions

Interviews are a two-way street. Prepare insightful questions about the dealership's service quality standards and how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.

✨Dress Appropriately

First impressions matter! Dress smartly and professionally for the interview. A polished appearance reflects your seriousness about the position and respect for the company’s culture.

Service Quality Specialist
Listers
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  • Service Quality Specialist

    Hessle
    Full-Time
    20400 - 40800 £ / year (est.)

    Application deadline: 2027-05-10

  • L

    Listers

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