Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with vehicle services and ensure a smooth experience from drop-off to handover.
- Company: Join a prestigious Toyota dealership in Stratford-upon-Avon.
- Benefits: Earn up to £34,000 with bonuses, plus 25 days holiday and great perks.
- Other info: Full training provided, with excellent career growth opportunities in the automotive sector.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Customer service experience preferred; passion for helping others is key.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a Service Advisor to join our Toyota Dealership in Stratford-upon-Avon.
The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
Salaries include basic salary plus a monthly bonus, with an OTE of £34,000.
Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and upselling our full range of services.
Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers.
Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives.
Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- Free Parking / On-site Parking
- Company Events
This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.
If you are looking for similar motor trade jobs you can also join our Talent Bank.
SERVICE ADVISOR ~ CUSTOMER SERVICE employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SERVICE ADVISOR ~ CUSTOMER SERVICE
✨Tip Number 1
Get to know the company! Research Toyota and their values, especially how they prioritise customer service. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Service Advisor, you'll be chatting with customers all day. Role-play common scenarios with a friend to boost your confidence and refine your communication style.
✨Tip Number 3
Prepare some questions for your interview. Ask about the team dynamics or how success is measured in the role. This shows you're engaged and thinking about how you can contribute to the department.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at the dealership!
We think you need these skills to ace SERVICE ADVISOR ~ CUSTOMER SERVICE
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share examples of how you've gone above and beyond to help customers in the past – we love a good story!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially if you've worked in customer service or the automotive industry before. We want to know how your skills align with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon – we appreciate a well-structured application that’s easy to read. Remember, first impressions count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Listers
✨Know Your Stuff
Before the interview, make sure you research the company and its services. Familiarise yourself with Toyota's offerings and any recent news about the dealership. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to deliver an excellent customer experience.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you provide better answers but also shows that you value the interviewer’s input. Don’t hesitate to ask for clarification if you’re unsure about a question.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with the professional environment of a car dealership.