At a Glance
- Tasks: Deliver exceptional customer service and ensure high levels of satisfaction.
- Company: Join a leading Toyota dealership in Stratford-upon-Avon.
- Benefits: Competitive salary with bonuses and a supportive work environment.
- Other info: Monday to Friday hours with Saturday shifts on a rota basis.
- Why this job: Be part of a dynamic team and make customers happy every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Please make sure you read the following details carefully before making any applications.
We are recruiting for a Service Advisor to join our Toyota Dealership in Stratford-upon-Avon.
The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
Salaries include basic salary plus a monthly bonus, with an OTE of £34,000.
Role and Responsibilities:
- You will be well versed in delivering high levels of customer satisfaction in a very busy environment.
Service Administrator/Customer Service employer: Listers
Join our dynamic team at the Toyota Dealership in Stratford-upon-Avon, where we prioritise employee satisfaction and growth. With a supportive work culture that values high levels of customer service, you will benefit from competitive salaries, monthly bonuses, and opportunities for professional development in a thriving automotive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator/Customer Service
✨Tip Number 1
Network like a pro! Reach out to current employees at the Toyota dealership in Stratford-upon-Avon on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle difficult customers or resolve complaints. We want you to shine when it comes to demonstrating your skills!
✨Tip Number 3
Dress to impress! First impressions matter, especially in customer service roles. Make sure you look professional and approachable when you walk into that interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Service Administrator/Customer Service
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. It’ll give you a clear idea of what we’re looking for and help you tailor your application to match our needs.
Show Off Your Customer Service Skills:Since this role is all about customer service, highlight any relevant experience you have. Share specific examples of how you've delivered high levels of customer satisfaction in the past – we love a good story!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us, so we can review it as quickly as possible!
How to prepare for a job interview at Listers
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss how you've handled difficult situations in the past. Think of specific examples that showcase your ability to deliver high levels of customer satisfaction, as this is crucial for the role.
✨Research the Company
Familiarise yourself with the Toyota brand and the specific dealership in Stratford-upon-Avon. Understanding their values and what sets them apart will help you tailor your answers and show genuine interest during the interview.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
✨Dress the Part
Make sure to dress professionally for the interview. A smart appearance can make a great first impression, especially in a customer-facing role like this one. Aim for business casual to strike the right balance.
