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For Companies At a Glance
- Tasks: Greet visitors, manage calls, and support customer events at our Audi Dealership.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK since 1979.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and free parking.
- Why this job: Be the face of our dealership, making great first impressions and building connections.
- Qualifications: Customer-facing experience and a passion for delivering excellent service are essential.
- Other info: Work Saturdays from 8.30am to 5pm in a dynamic and supportive environment.
Job Introduction
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our Audi Dealership in Stratford‑upon‑Avon.
The hours of work are Saturdays 8am to 5pm.
Role and Responsibilities
At the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self‑motivated to create a brilliant first impression of our business.
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer‑orientated approach to their role
- A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In‑house, manufacturer & professional qualifications
- Free Parking / On‑site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
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Saturday Receptionist employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Receptionist
✨Tip Number 1
Familiarise yourself with the Audi brand and its values. Understanding what makes Audi unique will help you connect with customers and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being articulate and polished is key for a receptionist, so consider role-playing scenarios where you greet customers or handle phone calls.
✨Tip Number 3
Showcase your ability to build rapport quickly. Think of examples from past experiences where you've successfully engaged with customers, as this will highlight your suitability for creating a great first impression.
✨Tip Number 4
Be prepared to discuss how you handle busy situations. As a Saturday Receptionist, you'll likely face a high volume of visitors, so having strategies for staying organised and calm under pressure will impress your interviewers.
We think you need these skills to ace Saturday Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Saturday Receptionist position. Tailor your application to highlight your relevant experience in customer service and front-of-house roles.
Craft a Polished CV: Ensure your CV is well-structured and highlights your customer-facing experience. Use clear headings, bullet points, and concise language to make it easy for the hiring team to see your qualifications at a glance.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and why you would be a great fit for the Audi Dealership.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Listers
✨Dress to Impress
As a Receptionist, your appearance is crucial. Make sure to dress smartly and professionally to create a positive first impression. A polished look reflects your attention to detail and respect for the role.
✨Practice Your Greeting
Since you'll be the first point of contact for customers, practice a warm and welcoming greeting. This will help you come across as approachable and confident during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and handled any challenges effectively.
✨Research the Company
Familiarise yourself with Listers Group and their values. Understanding their commitment to customer service and their reputation in the industry will allow you to align your answers with their expectations.
