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- Tasks: Generate renewal leads and engage with customers to drive vehicle sales.
- Company: Join the prestigious Mercedes Benz division at Listers Group.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: Full training provided; excellent career growth opportunities await you.
The predicted salary is between 24000 - 34000 £ per year.
We are seeking a Renewals Specialist to join our Mercedes Benz division at Mercedes Benz of Lincoln Dealership. Your working hours will be 08:30 – 18:00, Monday to Friday, with a 1-in-3 weekend rota. Time off in lieu will ensure your hours average 41.33 per week. Weekend rota shifts can be completed remotely. We offer an excellent basic salary with OTE up to £34,000 plus benefits.
Role and Responsibilities:
- Actively generate renewals leads and coordinate appointment bookings across the Mercedes Benz Group to drive vehicle sales using available systems and databases.
- Engage with customers through our live chat platform to manage incoming enquiries.
- Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.
- Contribute to increasing the Dealership’s retention rates and achieving set targets.
- Liaise directly with our client database, maintaining a high standard of professionalism.
- Exceed internal and external customer expectations in line with company best practices.
- Perform any other reasonable duties as directed by your manager.
About You:
- Previous experience in the motor trade is advantageous; however, if you are able to demonstrate previous experience in a busy sales environment, full training will be provided.
- Excellent communication skills and strong administrative abilities.
- High attention to detail, ensuring all paperwork is completed accurately and securely.
- Ability to work independently or as part of a team, collaborating with dealership staff to provide a smooth service for customers.
- Experience within the automotive or car dealership sector is preferred but not essential.
What we offer:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business; whatever your aspirations might be, Listers has a career for you.
Renewals Specialist employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Specialist
✨Tip Number 1
Get to know the company inside out! Research Mercedes Benz of Lincoln and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from the dealership, whether it's through live chat or in person, be ready to explain how your skills can help them achieve their goals. Highlight your organisational skills and experience in sales environments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you message. It shows your appreciation and keeps you fresh in their minds as they make their hiring decisions.
We think you need these skills to ace Renewals Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewals Specialist role. Highlight any relevant experience in sales or customer service, especially in the automotive sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and professionally. Whether it's through your CV or cover letter, let us see your best writing skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Listers
✨Know Your Products
Make sure you brush up on your knowledge of financial products and campaigns related to the automotive industry. Being able to discuss these confidently will show that you're serious about the role and understand what it takes to drive vehicle sales.
✨Engage with Enthusiasm
During the interview, demonstrate your excellent communication skills by engaging with the interviewer enthusiastically. Practice responding to potential customer enquiries as if you were on the live chat platform, showcasing your ability to manage conversations effectively.
✨Highlight Your Organisational Skills
Since the role requires a high level of organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will help illustrate your ability to coordinate appointment bookings and maintain a high standard of professionalism.
✨Show Team Spirit
Even though the role may involve working independently, it's important to convey your ability to collaborate with dealership staff. Share instances where you've worked as part of a team to achieve common goals, emphasising your commitment to providing a smooth service for customers.