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For Companies At a Glance
- Tasks: Be the friendly face of our Audi Dealership, welcoming customers and managing calls.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and career development.
- Why this job: Make a great first impression and connect with people every day.
- Qualifications: Customer service experience and a passion for creating positive experiences.
- Other info: Dynamic work environment with opportunities for growth and professional qualifications.
The predicted salary is between 13 - 16 £ per hour.
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our Audi Dealership in Stratford-upon-Avon. The hours of work are Saturdays 8am to 5pm, additional ad-hoc cover will also be required.
Role and Responsibilities
- At the forefront of our dealerships, the Showroom Hosts play an integral part in running a smooth and organised front of house.
- You will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff.
- Receive inbound telephone calls and directing onto the appropriate department.
- Supporting the departments with customer events and promotions.
- Some ad hoc/administrative duties.
About you
- You will take pride in working in a customer-facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and build a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to your role.
- A strong desire to provide the best customer service possible for the first impression of our dealership.
What we offer
- 25 days holiday plus bank holidays.
- Company Pension.
- Wellness Programme.
- Sick Pay.
- Group life insurance.
- Staff discount on car servicing.
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays.
- Long service and loyalty incentives.
- Staff referral scheme.
- In-house, manufacturer & professional qualifications.
- Free Parking / On-site Parking.
- Company Events.
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business; whatever your aspirations might be, Listers has a career for you.
Receptionist (Saturdays & ad-hoc cover) employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Saturdays & ad-hoc cover)
✨Tip Number 1
Make sure to research the company before your interview. Knowing about Listers and their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your greeting and introduction skills. As a Receptionist, you'll be the first face customers see, so nail that first impression by being warm and welcoming. A friendly smile goes a long way!
✨Tip Number 3
Prepare for common interview questions related to customer service. Think about your past experiences and how they relate to providing an excellent customer journey. We want to hear your stories!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Receptionist (Saturdays & ad-hoc cover)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your customer service experience. Mention specific examples of how you've created great first impressions in previous roles – we love a good story!
Keep It Polished: Since this role is all about being well-presented and articulate, ensure your application is free from typos and grammatical errors. A clean, professional presentation reflects your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Listers
✨Dress to Impress
As a Receptionist, your appearance matters! Make sure you wear smart, professional attire that reflects the polished image of the dealership. A well-presented look will help you make a great first impression on both customers and interviewers.
✨Know the Company
Do a bit of homework on the Listers Group and their values. Familiarise yourself with their history, the brands they represent, and what sets them apart in the motor retail industry. This knowledge will show your genuine interest and help you connect better during the interview.
✨Practice Your People Skills
Since you'll be the first point of contact for customers, practice your greeting and rapport-building skills. Role-play with a friend or family member to get comfortable meeting new people and handling various customer scenarios. Confidence is key!
✨Prepare Questions
Think of insightful questions to ask at the end of your interview. This could be about the team dynamics, customer events, or opportunities for growth within the company. Asking questions shows your enthusiasm and helps you gauge if the role is right for you.
