Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, manage calls, and support customer events at our Lexus Dealership.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK since 1979.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and free parking.
- Why this job: Be the face of our dealership, creating memorable first impressions in a dynamic environment.
- Qualifications: Customer-facing experience and a passion for delivering excellent service are essential.
- Other info: Flexible weekend hours with opportunities for professional development and career growth.
Job Introduction
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Weekend Showroom Host for our Lexus Dealership in Cheltenham.
The hours of work are 9am to 6pm on Fridays, 9am to 5pm on Saturdays and 10am to 5pm on Sundays.
Basic salary of £12.21 per hour plus benefits.
This isnt your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to their role
- A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Receptionist / Host (Friday - Sunday) in Cheltenham employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Host (Friday - Sunday) in Cheltenham
✨Tip Number 1
Familiarise yourself with the Lexus brand and its values. Understanding what makes Lexus unique will help you connect with customers and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being articulate and polished is key for this position, so consider role-playing scenarios where you greet customers or handle phone calls.
✨Tip Number 3
Network with current or former employees of Listers Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Showcase your self-motivation by preparing examples of how you've gone above and beyond in previous customer-facing roles. This will highlight your proactive attitude and commitment to providing excellent service.
We think you need these skills to ace Receptionist / Host (Friday - Sunday) in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved meeting and greeting clients. Emphasise your ability to create a positive first impression.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific skills that align with the job description, such as being articulate, well-presented, and self-motivated.
Highlight Customer Service Skills: In your application, focus on your customer service skills. Provide examples of how you've successfully interacted with customers in the past and how you ensured a great customer journey.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a front-of-house role.
How to prepare for a job interview at Listers
✨Dress to Impress
As a Showroom Host, your appearance is crucial. Make sure to wear professional attire that reflects the polished image of the dealership. A well-presented look will help you make a great first impression.
✨Know the Company
Familiarise yourself with Listers Group and their values. Understanding their history and what they stand for will show your genuine interest in the role and help you connect with the interviewers.
✨Practice Your Greeting
Since you'll be the first point of contact for customers, practice a warm and welcoming greeting. This will demonstrate your customer-oriented approach and ability to create a positive atmosphere.
✨Prepare for Common Questions
Anticipate questions related to customer service and your experience in similar roles. Be ready to share specific examples of how you've provided excellent service in the past, as this will highlight your suitability for the position.
