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For Companies At a Glance
- Tasks: Welcome visitors and manage calls, ensuring a smooth front of house experience.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and career development.
- Other info: Great opportunities for career growth and professional qualifications in a supportive environment.
- Why this job: Be the friendly face of our dealership and make a lasting impression on customers.
- Qualifications: Customer service experience and a confident, approachable attitude are essential.
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our Volkswagen Dealership in Coventry. The hours of work are 10am to 3pm, Monday to Friday. At the forefront of our dealerships, the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position, you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride in working in a customer-facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and build a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to your role.
- A strong desire to provide the best customer service possible for the first impression of our dealership.
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business; whatever your aspirations might be, Listers has a career for you.
Receptionist employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First impressions matter, so when you walk into that dealership for your interview, make sure you're dressed to impress! A polished appearance and a friendly smile can set the tone for the whole meeting.
✨Tip Number 2
Practice your greeting skills! As a Receptionist, you'll be the face of the dealership. Role-play with a friend or in front of a mirror to nail that warm and welcoming introduction.
✨Tip Number 3
Be ready to chat! Brush up on your small talk skills because you'll be meeting new people every day. Show your confidence and ability to build rapport quickly – it’s key to making a great first impression.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and approach. Remember, we’re looking for someone who can create a brilliant first impression!
Tailor Your Application: Make sure to customise your application to fit the Receptionist role at our Volkswagen Dealership. Highlight your customer service experience and any relevant skills that align with what we’re looking for. This shows us you’re genuinely interested in the position!
Keep It Polished: Just like the cars we sell, your application should be well-presented and free of errors. Take the time to proofread your work and ensure it’s clear and concise. A polished application reflects your attention to detail, which is key for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we offer!
How to prepare for a job interview at Listers
✨Dress to Impress
As a Receptionist, your appearance is key. Make sure you dress smartly and presentably for the interview. A polished look not only shows that you take the role seriously but also reflects the professionalism of the dealership.
✨Know Your Stuff
Familiarise yourself with the Volkswagen brand and the dealership's offerings. Being able to discuss their cars and services will impress the interviewers and show your genuine interest in the role.
✨Practice Your People Skills
Since you'll be the first point of contact for customers, practice your greeting and rapport-building skills. Role-play with a friend or family member to ensure you come across as warm and approachable during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the dealership is the right fit for you. Think about what you want to know regarding their customer service approach or team dynamics.