Online Internet Sales Executive – Mercedes Benz

We are seeking a talented and professional person to play a key part in the continued growth of our internet sales division. This is a very exciting time to being joining the brand with some electrifying new vehicles and significant growth forecasted & planned for 2025. This role will give you the opportunity to get in near the start of a rapidly expanding department in a growth area of vehicle sales. This is an exceptional opportunity for the successful individual to develop, learn and forge a career with an exciting Brand. We aren’t looking for the finished article; however, we are looking for potential! The hours of work are 8:30am to 6pm, Monday to Friday and working one in two weekends. (with a day off in the week), weekend hours being 8:30am to 5pm Saturday and 10am to 4pm Sundays. Excellent package and benefits with an OTE of £36,000. In every aspect of our dealerships the aim is always to exceed customer expectation. In this role you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. You will be responsible for providing an end-to-end client experience that reflects the ‘Modern Luxury’ of our products. This includes wowing our clients with extensive product knowledge and support at every step of their journey. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process. Role and responsibilities to include: Taking online leads and demonstrate a high level of customer service, in order to build rapport with the customer and lead negotiations to secure the sale. Preparing specifications and explain finance quotes for the customer using Listers rates and terms. You will know stock availability and be able to offer alternative options to customers when needed. Provide regular updates to the customer and keep the customer database up to date. Seeking new business through prospecting calls to existing customers as well as new enquiries. Provide support to colleagues and management within the scope on day-to-day operations. Maintain positive relationships with our preferred partners, whilst seeking out opportunities to develop new partnerships. What we are looking for: Someone with sales experience, ideally in a dealership or online internet sales experience. Able to demonstrate a track record of achievement in both sales and customer service. Can follow a compliant sales process and can communicate over the telephone and via email in a professional manner. The ability to quickly establish and build rapport with our customers. Able to demonstrate a professional, enthusiastic and friendly attitude at the first point of contact with any potential customer. Has a genuine interest and passion for the motor industry, keeping abreast of developments. Is numerate and analytical with strong attention to detail and possesses intermediate IT skills. Is able to take complex issues and present in an easy-to-understand way. Embraces new ideas and thinking, eager to learn and develop. In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get: 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank