At a Glance
- Tasks: Lead and develop a team to deliver exceptional customer service in our Volkswagen dealership.
- Company: Join Listers Group, a leading family-owned motor retailer in the UK.
- Benefits: Enjoy 33 days holiday, company car, wellness programme, and exclusive staff discounts.
- Other info: Full training provided; excellent career growth opportunities await you.
- Why this job: Make a real impact in a dynamic environment while driving your career forward.
- Qualifications: Experience in automotive roles preferred; strong leadership and customer satisfaction skills required.
We are currently recruiting for a high achieving Aftersales Manager for our Volkswagen Dealership based in Nuneaton. Excellent package including an OTE of £60,000 plus a company car and benefits.
In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role and Responsibilities- Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance.
- Planning, forecasting and delivering sales targets.
- Growing workshop utilisation and efficiency.
- Responsible for your own budget, you will relish the opportunity to drive the business forward.
- Working closely with other department managers to drive the overall centre performance.
This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager. You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards. You must be able to demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition, you need to have strong management and leadership skills, a winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What we offer- 33 days holiday including bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas and holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer and professional qualifications
- Company Events
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.
