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- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
- Company: Join a prestigious Toyota dealership in Patchway, North Bristol.
- Benefits: OTE of £75,000, company vehicle, 33 days holiday, and wellness programmes.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience in automotive roles preferred but not essential; full training provided.
- Other info: Exciting career growth opportunities with a supportive team culture.
The predicted salary is between 48000 - 72000 £ per year.
We are currently recruiting for a high achieving Aftersales Manager for our Toyota Dealership based in Patchway, North Bristol. The hours of work are 8am to 6pm, Monday to Friday.
It is a 21 bay workshop, with dedicated MOT, wheel alignment and SMART repair facilities. Benefits include the use of a company vehicle and an OTE of £75,000.
Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. You will be accountable for all workshop, service and the parts department staff, managing, coaching and developing the team to reach their full potential and performance.
Your responsibilities will include planning, forecasting and delivering sales targets, while working closely with other department managers to drive the overall centre performance.
This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager. You will have the drive and talent to push the department forward, working to achieve agreed KPIs and brand standards.
In addition, you need to have strong management and leadership skills, a winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
Benefits include:
- 33 days holiday including bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- Company Events
This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.
If you are looking for similar motor trade jobs you can also join our Talent Bank.
Aftersales Manager (Automotive) in Newport employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager (Automotive) in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer care philosophy and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've managed teams, coached staff, and driven performance in previous roles. This is key for an Aftersales Manager position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Aftersales Manager (Automotive) in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your relevant experience in customer care and team management, as these are key for us. Use specific examples that showcase your skills and achievements in similar positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the automotive industry and how you can contribute to our dealership. Be sure to mention any previous roles that align with the responsibilities of this position.
Showcase Your Leadership Skills: As an Aftersales Manager, strong leadership is crucial. In your application, emphasise your experience in coaching and developing teams. Share stories that demonstrate your ability to motivate others and drive performance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Listers
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding Toyota and its aftersales services. Familiarise yourself with common customer concerns and how to address them effectively.
✨Showcase Your Leadership Skills
As an Aftersales Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed staff in the past. Highlight your coaching techniques and how you've motivated teams to achieve targets.
✨Understand KPIs and Sales Targets
Be ready to discuss how you’ve previously met or exceeded KPIs in your roles. Think about specific strategies you used to forecast and deliver on sales targets, as this will show your potential employer that you can drive performance.
✨Emphasise Customer Care
Customer satisfaction is key in this role. Prepare to share instances where you went above and beyond for customers. This will demonstrate your commitment to providing exceptional service and your understanding of its importance in the automotive sector.