At a Glance
- Tasks: Assist customers and manage parts supply for our Audi dealership.
- Company: Join a leading Audi dealership in Stratford-upon-Avon.
- Benefits: Competitive salary, monthly bonuses, and 25 days holiday.
- Other info: Dynamic role with opportunities to learn and grow within the company.
- Why this job: Kickstart your career in the automotive industry with full training provided.
- Qualifications: No prior experience needed; passion for cars and customer service is key.
The predicted salary is between 26100 - 31900 £ per year.
Job Introduction We are recruiting for a Trainee Parts Advisor to join our Audi Dealership in Stratford-upon-Avon .
The hours of work are Monday to Friday, 8am to 6pm (1 hour lunch) and Saturdays 8.30 to 1pm on a rota basis.
Salary includes a basic salary of £29,000 plus a monthly bonus, with an OTE of up to £32,000.
A Parts Advisor is a key role interacting with all areas of the business including sales, service and our customers.
You will be directly involved in supplying Audiparts to the general public, trade customers and our own workshops.
This role would perfectly suit a highly motivated individual with experience and a passion for providing exceptional levels of customer service for one of the worlds leading car brands.
This is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers Audi .
Role and Responsibilities The work is diverse, and youll be working both behind the scenes receiving deliveries and at the front desk serving our customers.
You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries.
Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression.
Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers.
Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing).
Youll develop knowledge of our premium Audi products to understand the purpose of vehicle parts and how they function.
About you Previous motor trade experience is not required as full training will be provided.
However, if you have a good understanding of cars & the ability to learn, this will be an advantage.
The ability to quickly establish and build rapport with our customers.
You should be proactive; sales driven and maintain an outstanding level of customer service.
You must have excellent communication & organisational skills while working well in a fast-paced environment.
A professional individual who is able to work towards tight deadlines.
What we offer 25 days holiday plus
Trainee Parts Advisor in London employer: Listers
At Listers Audi in Stratford-upon-Avon, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work environment. With comprehensive training for our Trainee Parts Advisors, competitive salaries, and a strong emphasis on employee development, we empower our team to grow their careers within the automotive industry. Our commitment to outstanding customer service and teamwork ensures that every employee feels valued and motivated to succeed.
