At a Glance
- Tasks: Generate leads and engage customers to boost vehicle sales at our Toyota dealership.
- Company: Join a leading Toyota dealership in Lincoln with a supportive team.
- Benefits: Competitive salary with OTE up to £40,000 plus great benefits.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a real impact on customer retention and sales success.
- Qualifications: Experience in sales or the motor trade is a plus; training provided.
The predicted salary is between 35000 - 40000 £ per year.
We are seeking a Retention Specialist to join our Toyota dealership in Lincoln. Your working hours will be 8:30am to 5:30pm, Monday to Friday. We offer an excellent basic salary with OTE up to £40,000 plus benefits. We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns.
Role and Responsibilities
- Actively generate renewals leads and coordinate appointment bookings across the Toyota Group to drive vehicle sales using available systems and databases.
- Engage with customers through our live chat platform to manage incoming enquiries.
- Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.
- Contribute to increasing the Dealerships retention rates and achieving set targets.
- Liaise directly with our client database, maintaining a high standard of professionalism.
- Exceed internal and external customer expectations in line with company best practices.
- Perform any other reasonable duties as directed by your manager.
About You
- Previous experience in the motor trade is advantageous, however if you are able to demonstrate previous experience in a busy sales environment role full training will be provided.
- Excellent communication skills and strong administrative abilities.
- High attention to detail.
Customer Retention Specialist in Lincolnshire employer: Listers
At our Toyota dealership in Lincoln, we pride ourselves on being an exceptional employer that values employee growth and development. With a supportive work culture, competitive salary, and a range of benefits, we empower our team to excel in their roles while fostering a collaborative environment. Join us to be part of a dynamic team where your contributions directly impact customer satisfaction and dealership success.
