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- Tasks: Support the sales team, maximise sales, and ensure customer satisfaction.
- Company: Join Lexus Lincoln, a leading name in luxury car sales.
- Benefits: Enjoy a competitive salary, 25 days holiday, wellness programmes, and staff discounts.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: Experience in car sales; confident, resilient, and eager to succeed.
- Other info: One weekend off every two weeks and free on-site parking.
The predicted salary is between 52000 - 84000 £ per year.
We are currently looking to recruit a Car Sales Controller who will be responsible for aiding the Sales Manager to support the sales team at Lexus Lincoln in daily operations in such a way to maximize sales. This will include aiding the Sales Manager in appraising staff training needs and coaching staff as required. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines. Excellent package available including a Lexus and OTE of £65,000 - £70,000. You will also benefit from one weekend off every two weeks (one in two), plus one day off in the week.
Role & Responsibilities:
- Customer Satisfaction (CSI): You will build trust, communicate effectively and exceed our customer’s expectations. In essence, you will ensure that our customers' buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
- Maximising Opportunities: To support the sales team in daily operations including but not limited to customer contact, sales deal building and closing, and vehicle preparation while ensuring the correct level of stock is kept to the company’s agreed level.
- Maximising Profit: By driving the sales process and supporting the sales team in achieving their monthly KPIs for unit sales, profit per unit, finance penetration and add-on products within Used Cars. Carry out accurate appraisals of all vehicles presented in part-exchange and agree valuations with the Sales Manager, completing satisfactory negotiations with potential customers to maximise sales. Ensure budgetary sales/profit forecasts are achieved and monitor departmental performance.
- Data Quality and FCA Compliance: Ensure accurate completion of all Used Car sales paperwork and provide reports as required on all sales activities ensuring accurate sales forecasts. Make sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).
What we’re looking for:
- The successful applicant will have gained experience in car sales and is now looking to Listers Group for better rewards and better promotion opportunities. You may currently be a Car Sales Controller, Retail Manager or Car Sales Executive looking for your first step into management.
- Unlimited confidence, resilience, drive, energy and talent.
- A well-presented individual with a desire, character and attitude to succeed.
- The ability to quickly establish and build rapport with our customers.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get: 25 days holiday plus bank holidays, Company Pension, Wellness Programme, Sick Pay, Group life insurance, Staff discount on car servicing, Listers Benefits – discounts on retailers, restaurants, cinemas & holidays, Long service and loyalty incentives, Staff referral scheme, In-house, manufacturer & professional qualifications, Free Parking / On-site Parking, Company Events.
Lexus Sales Controller employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lexus Sales Controller
✨Tip Number 1
Familiarise yourself with Lexus products and the latest automotive trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the brand and its offerings.
✨Tip Number 2
Network with current employees or industry professionals who have experience in car sales. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
✨Tip Number 3
Prepare to discuss specific examples of how you've maximised sales or improved customer satisfaction in your previous roles. Being able to articulate your achievements will showcase your capability to meet the demands of the Sales Controller position.
✨Tip Number 4
Demonstrate your leadership skills by sharing experiences where you've coached or trained others. Highlighting your ability to develop a team will resonate well with the responsibilities outlined in the job description.
We think you need these skills to ace Lexus Sales Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in car sales and management. Emphasise any previous roles where you supported a sales team or achieved sales targets, as this aligns with the responsibilities of the Lexus Sales Controller.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of customer satisfaction. Mention specific examples of how you've maximised sales or improved team performance in past roles.
Highlight Key Skills: In your application, focus on skills such as communication, leadership, and data analysis. These are crucial for the role, especially when it comes to building rapport with customers and ensuring FCA compliance.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, training initiatives you led, or improvements in customer satisfaction scores. This will demonstrate your capability to drive results.
How to prepare for a job interview at Listers
✨Showcase Your Sales Experience
Make sure to highlight your previous experience in car sales or related roles. Be prepared to discuss specific examples of how you've maximised sales and achieved targets in the past.
✨Demonstrate Customer Focus
Since customer satisfaction is key for this role, be ready to share instances where you went above and beyond to meet customer needs. Discuss how you handle complaints and ensure a positive buying experience.
✨Prepare for KPI Discussions
Understand the key performance indicators relevant to the role, such as unit sales and profit per unit. Be prepared to discuss how you would drive these metrics and support your team in achieving them.
✨Exhibit Leadership Qualities
As you'll be aiding the Sales Manager and coaching staff, demonstrate your leadership skills. Share examples of how you've trained or mentored others, and your approach to building rapport with team members.
