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- Tasks: Generate renewal leads and engage with customers to drive vehicle sales.
- Company: Join a dynamic Toyota dealership in Coventry with a supportive team.
- Benefits: Competitive salary, OTE up to £35,000, company car, and 25 days holiday.
- Other info: Full training provided; excellent career growth opportunities await!
- Why this job: Be part of a thriving automotive environment and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in a busy sales environment preferred.
The predicted salary is between 30000 - 35000 £ per year.
We are seeking a Renewals Specialist to join our Toyota dealership in Coventry. Your working hours will be 08:30 - 18:00, Monday to Friday. We offer an excellent basic salary with an OTE of up to £35,000, along with benefits including use of a company car.
Role and Responsibilities:
- Actively generate renewals leads and coordinate appointment bookings across the Toyota Division to drive vehicle sales using available systems and databases.
- Engage with customers through our live chat platform to manage incoming enquiries.
- Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.
- Contribute to increasing the Dealership's retention rates and achieving set targets.
- Liaise directly with our client database, maintaining a high standard of professionalism.
- Exceed internal and external customer expectations in line with company best practices.
- Perform any other reasonable duties as directed by your manager.
About You:
- Previous experience in the motor trade is advantageous; however, if you are able to demonstrate previous experience in a busy sales environment, full training will be provided.
- Excellent communication skills and strong administrative abilities.
- High attention to detail, ensuring all paperwork is completed accurately and securely.
- Ability to work independently or as part of a team, collaborating with dealership staff to provide a smooth service for customers.
- Experience within the automotive or car dealership sector is preferred but not essential.
What we offer:
25 days holiday plus
Renewals Specialist in Leicester employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Specialist in Leicester
✨Tip Number 1
Get to know the company inside out! Research Toyota's values, recent news, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Renewals Specialist role. Highlight your organisational skills and any relevant sales experience to stand out during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the dealership.
We think you need these skills to ace Renewals Specialist in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewals Specialist role. Highlight any relevant experience in sales or customer service, especially in the automotive sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your organisational skills and any experience with financial products, as these are key for us.
Show Off Your Communication Skills: Since you'll be engaging with customers through live chat and managing enquiries, make sure your application reflects your excellent communication skills. We love candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Listers
✨Know Your Stuff
Make sure you brush up on your knowledge of financial products and campaigns relevant to the automotive industry. Being able to discuss these confidently will show that you're serious about the role and understand what it takes to succeed as a Renewals Specialist.
✨Showcase Your Communication Skills
Since you'll be engaging with customers through live chat and managing enquiries, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as professional and approachable.
✨Demonstrate Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you kept everything organised and met deadlines, as this is crucial for generating leads and coordinating appointments effectively.
✨Be Ready to Collaborate
Think of instances where you've worked well in a team. The dealership values collaboration, so be prepared to discuss how you can contribute to a smooth service for customers while working alongside other staff members. This will show that you're not just a lone wolf but a team player.