At a Glance
- Tasks: Welcome visitors and ensure a smooth front of house experience at our Porsche dealership.
- Company: Join Listers, a leading family-owned motor retailer with a strong team culture.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and career development opportunities.
- Other info: Flexible hours and a dynamic work environment with great career growth potential.
- Why this job: Be the face of our dealership and create memorable first impressions for customers.
- Qualifications: Customer service experience and a friendly, confident attitude are essential.
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Porsche Dealership in Hull. The hours of work are 26 hours per week which have a degree of flexibility for the right candidate. This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
- Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
- Receive inbound telephone calls and directing onto the appropriate department
- Supporting the departments with customer events and promotions
- Some ad hoc/administrative duties
About you
- You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
- Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
- A confident and customer-orientated approach to their role
- A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Showroom Host in Kingston upon Hull employer: Listers
Listers Group is an exceptional employer, offering a dynamic work environment at our Porsche Dealership in Hull, where you will be the face of our brand and play a crucial role in delivering outstanding customer experiences. With a strong focus on employee well-being, we provide generous benefits including 25 days holiday, a wellness programme, and opportunities for professional development, ensuring that our team members thrive both personally and professionally. Join us and become part of a family-owned business that values its employees and fosters a culture of support and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Host in Kingston upon Hull
✨Tip Number 1
Make sure you research the company before your interview. Knowing about Listers and their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your greeting and introduction skills! As a Showroom Host, you'll be the first face customers see, so nail that first impression by being warm, welcoming, and confident.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and how you can contribute to the team at Listers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining the Listers family.
We think you need these skills to ace Showroom Host in Kingston upon Hull
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your customer service experience. Mention specific examples of how you've created great first impressions in previous roles – we love a good story!
Keep It Polished:Since this is a front-of-house role, your application should reflect the polished and professional image we’re looking for. Check for typos and ensure your formatting is neat – first impressions matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Listers
✨Dress to Impress
As a Showroom Host, you'll be the first point of contact for customers, so make sure you look polished and professional. Choose an outfit that reflects the luxury brand you're representing, like Porsche, and pay attention to grooming details.
✨Know Your Stuff
Familiarise yourself with the dealership's offerings and the Porsche brand. Being able to discuss models, features, and promotions will show your enthusiasm and help you build rapport with customers right from the start.
✨Practice Your Greeting
Since you'll be meeting and greeting visitors, practice a warm and welcoming introduction. A friendly smile and confident body language can set the tone for a great customer experience, so rehearse how you’ll present yourself.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight situations where you went above and beyond to create a positive impression, as this role is all about making customers feel valued.
