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For Companies At a Glance
- Tasks: Lead and motivate a sales team to achieve targets for new and used cars.
- Company: Join Listers Group, a top family-owned motor retailer in the UK since 1979.
- Benefits: Enjoy 25 days holiday, company car, wellness programmes, and discounts on various retailers.
- Why this job: Be part of a dynamic team with opportunities for growth and a focus on customer satisfaction.
- Qualifications: Sales management experience preferred but not essential; passion for cars is a must!
- Other info: Full training provided; flexible working hours with Sundays on a rota.
The predicted salary is between 51600 - 86000 £ per year.
Job Introduction
We are currently recruiting for a General Sales Manager to join the management team at our Audi Dealership in Worcester.
You will be working Monday to Saturday, with a day off in the week and working Sundays on a rota. Hours of work are 8.30 to 6pm Monday to Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays.
Benefits include the use of a company car and an OTE of £86,000.
The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.
Role and Responsibilities
- You will build trust, communicate effectively and exceed our customers expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
- To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the companys agreed levels.
- By driving the sales process and supporting the sales team in achieving their monthly KPIs for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.
- Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.
- Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Companys FCA obligations).
About you
- You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
- You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards.
- You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
- In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.
- Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager in Worcester
✨Tip Number 1
Familiarise yourself with the Audi brand and its values. Understanding what makes Audi unique will help you connect with the dealership's culture and demonstrate your passion during interviews.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in sales management. Attend local automotive events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a sales team in the past. Highlight your achievements in meeting KPIs and improving customer satisfaction, as these are key aspects of the role.
✨Tip Number 4
Research the current market trends in the automotive industry, particularly in the Worcester area. Being knowledgeable about local competition and customer preferences will show your commitment and readiness for the role.
We think you need these skills to ace General Sales Manager in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in the automotive sector. Emphasise any achievements related to sales targets and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and passion for the brand. Mention specific examples of how you've motivated teams and achieved KPIs in previous roles.
Highlight Customer Service Skills: Since the role involves exceeding customer expectations, include examples of how you've successfully handled customer queries and complaints in the past.
Showcase Your Results: Quantify your achievements where possible. For instance, mention how you increased sales or improved customer satisfaction ratings in your previous positions.
How to prepare for a job interview at Listers
✨Know the Brand Inside Out
Before your interview, make sure you research Audi and its values. Understand their latest models, technology, and market position. This knowledge will help you demonstrate your passion for the brand and show that you're a good fit for the role.
✨Showcase Your Leadership Skills
As a General Sales Manager, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to drive performance and achieve sales targets.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of specific instances where you've resolved issues effectively, highlighting your communication skills and commitment to customer satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss your track record in sales, including how you've met or exceeded KPIs in previous roles. Use data and specific examples to illustrate your success in driving sales and managing a sales funnel.
