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For Companies At a Glance
- Tasks: Lead the sales team, drive customer satisfaction, and achieve sales targets.
- Company: Join Listers Volkswagen, a top family-owned motor retailer in the UK since 1979.
- Benefits: Enjoy 25 days holiday, wellness programs, staff discounts, and company events.
- Why this job: Be part of a successful team with growth opportunities and a supportive culture.
- Qualifications: Sales management experience preferred but not essential; passion for cars is a must!
- Other info: Flexible working hours with one Saturday off per month and full training provided.
The predicted salary is between 36000 - 60000 £ per year.
Job Introduction
An exciting opportunity has arisen to lead the sales department of Listers Volkswagen in Worcester. Already achieving unprecedented success, the successful candidate will be tasked with driving customer satisfaction, sales volume and profitability.
You will work Monday to Saturday with a day off in the week and Sundays on a rota. You will get one Saturday off per month meaning you get one full weekend off per month.
The working hours are 8.30am to 6pm Monday to Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays. £45,000 basic salary, with OTE of £80,000 plus company car
The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.
Role and Responsibilities
- You will build trust, communicate effectively and exceed our customers expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
- To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the companys agreed levels.
- By driving the sales process and supporting the sales team in achieving their monthly KPIs for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.
- Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.
- Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Companys FCA obligations).
About you
- You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
- You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards.
- You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
- In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.
- Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
General Sales Manager in Worcester employer: Listers
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager in Worcester
✨Tip Number 1
Familiarize yourself with the latest trends in the automotive industry, especially regarding customer satisfaction and sales strategies. This knowledge will help you demonstrate your expertise during interviews and show that you're proactive about staying informed.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience in sales management. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team or improved sales performance in previous roles. Highlighting your achievements will showcase your leadership skills and ability to drive results.
✨Tip Number 4
Research Listers Volkswagen and understand their brand values and customer service philosophy. Tailoring your approach to align with their mission will demonstrate your genuine interest in the company and its success.
We think you need these skills to ace General Sales Manager in Worcester
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Sales Manager position. Understand the key responsibilities and required skills, such as customer satisfaction, sales volume, and team leadership.
Tailor Your CV: Customize your CV to highlight relevant experience in sales management or the automotive industry. Emphasize your track record of achieving sales targets and delivering exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your leadership abilities. Mention specific examples of how you've successfully led teams and driven sales in previous roles.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your success in sales. Use metrics to illustrate how you have exceeded sales targets or improved customer satisfaction in past positions.
How to prepare for a job interview at Listers
✨Show Your Leadership Skills
As a General Sales Manager, you'll need to demonstrate your ability to lead and motivate a sales team. Prepare examples of how you've successfully managed teams in the past, focusing on your hands-on approach and how you drove results.
✨Understand Customer Satisfaction
Customer satisfaction is key in this role. Be ready to discuss strategies you've implemented to enhance customer experiences and how you've handled complaints effectively in previous positions.
✨Know Your Numbers
Familiarize yourself with sales metrics and KPIs relevant to the automotive industry. Be prepared to talk about how you've achieved sales targets and contributed to profitability in your previous roles.
✨Demonstrate Passion for the Brand
Listers Volkswagen values passion for their brand. Research the company and its offerings, and be ready to express why you're excited about the opportunity to work with them and how you can contribute to their success.
