At a Glance
- Tasks: Deliver exceptional customer service and support in a fast-paced dealership environment.
- Company: Join a leading Toyota dealership with a strong focus on customer satisfaction.
- Benefits: Competitive salary, monthly bonuses, and a supportive team atmosphere.
- Other info: Opportunity for career growth and development within the automotive industry.
- Why this job: Be part of a dynamic team and help customers enjoy their driving experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a Service Advisor to join our Toyota Dealership in Cheltenham.
The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
Salaries include basic salary plus a monthly bonus, with an OTE of £36,000.
Role and Responsibilities
You will be well versed in delivering high levels of customer satisfaction in a very busy environment.
Customer Training Support Advisor in Cheltenham employer: Listers
Join our dynamic team at the Toyota Dealership in Cheltenham, where we prioritise employee satisfaction and growth. With a supportive work culture, competitive salary packages including bonuses, and opportunities for professional development, we ensure that our employees thrive in a rewarding environment. Experience the unique advantage of working in a vibrant community while contributing to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Training Support Advisor in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Toyota Dealership in Cheltenham. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service. Think about your past experiences and how they relate to delivering high levels of customer satisfaction.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let them know why you’re excited about the role and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen and gives you a better shot at landing that Customer Training Support Advisor role.
We think you need these skills to ace Customer Training Support Advisor in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Training Support Advisor role. Highlight relevant experience and skills that match what we're looking for, like customer service expertise and training abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we want to get to know you!
Showcase Your Communication Skills:As a Customer Training Support Advisor, communication is key. Make sure your written application reflects your ability to convey information clearly and effectively. Proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Listers
✨Know Your Customer Service Basics
Make sure you brush up on the fundamentals of customer service. Understand what high levels of customer satisfaction look like and be ready to share examples from your past experiences where you've gone above and beyond for a customer.
✨Familiarise Yourself with Toyota
Do some research on Toyota as a brand, their values, and what sets them apart in the automotive industry. This will not only show your interest in the company but also help you align your answers with their ethos during the interview.
✨Prepare for Common Interview Questions
Think about common questions that might come up, such as how you handle difficult customers or how you prioritise tasks in a busy environment. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it’s a dealership, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It shows respect for the interviewers and the role you’re applying for.
