At a Glance
- Tasks: Join our team as a Service Specialist, delivering top-notch customer service and managing vehicle bookings.
- Company: Join Listers, a leading dealership representing prestigious car brands.
- Benefits: Enjoy 25 days holiday, wellness programmes, staff discounts, and career development opportunities.
- Other info: Dynamic work environment with excellent career growth and support for your aspirations.
- Why this job: Gain valuable experience in the automotive industry with full training provided.
- Qualifications: Passion for customer service and strong organisational skills; previous experience is a plus but not required.
The predicted salary is between 34000 - 37500 £ per year.
Job Description
Job Introduction We are recruiting for a Service Advisor to join our Toyota Dealership in Cheltenham.
The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
Salaries include basic salary plus a monthly bonus, with an OTE of £36,000.
Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.
Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.
Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What we offer25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events Why Listers?This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.
We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.
If you are looking for similar motor trade jobs you can also join our Talent Bank.
Locations
Service Specialist - Full Training Provided in Bridge, Kent employer: Listers
Listers is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional development. With a competitive OTE of £50,000, generous holiday allowance, and comprehensive training programs, employees are empowered to thrive in their roles while contributing to customer satisfaction in the dynamic environment of the Volkswagen Commercial Vehicles Dealership in Coventry.
