At a Glance
- Tasks: Engage with customers online to provide the best sales experience.
- Company: Join Listers, a leader in automotive customer service.
- Benefits: Enjoy a competitive salary, 25 days holiday, and wellness programmes.
- Other info: Full-time role with ongoing coaching and career growth opportunities.
- Why this job: Make a real difference in customer experiences with a supportive team.
- Qualifications: Customer service or sales experience is a plus.
The predicted salary is between 25000 - 38400 £ per year.
Listers is seeking a professional customer service/sales person to enhance our internet sales division. You will engage with customers via our Mercedes-Benz website, ensuring they have the 'Best Customer Experience'. This is a full-time role, working Monday to Friday with one weekend shift every three weeks.
The basic salary is £25,000 with an OTE of £38,400, along with extensive benefits including:
- 25 days holiday
- a company pension
- wellness programmes
- various incentives
Your commitment will be rewarded with ongoing coaching and support.
Automotive Digital Sales Advisor – Customer Experience employer: Listers
Listers is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where customer service excellence is celebrated. With competitive salaries, extensive benefits including 25 days holiday and wellness programmes, as well as ongoing coaching, Listers provides a supportive environment for Automotive Digital Sales Advisors to thrive in their careers while ensuring customers receive the 'Best Customer Experience'.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Digital Sales Advisor – Customer Experience
✨Tip Number 1
Make sure you know the ins and outs of the Mercedes-Benz brand. Familiarise yourself with their products and services so you can engage customers confidently and provide them with the 'Best Customer Experience'.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with handling customer queries and objections. This will help you shine during interviews and show that you're ready to engage with customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Automotive Digital Sales Advisor – Customer Experience
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service and sales. We want to see how you've gone above and beyond to ensure customers have a fantastic experience, just like we do at StudySmarter!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Automotive Digital Sales Advisor role. It shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role – we want to know you can communicate effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Listers
✨Know Your Product
Before the interview, make sure you’re familiar with Mercedes-Benz and their offerings. Research their latest models, features, and customer service philosophy. This will show your genuine interest in the brand and help you engage more effectively during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service or sales. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to provide the 'Best Customer Experience' they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
✨Dress the Part
Since this role is customer-facing, it’s important to present yourself professionally. Choose an outfit that reflects the brand’s image while still being comfortable. First impressions matter, and looking polished can set a positive tone for the interview.
