At a Glance
- Tasks: Manage workshop workflow and lead a team of technicians to deliver excellent service.
- Company: Join Listers, a leading family-owned motor retailer with a strong reputation.
- Benefits: Enjoy 25 days holiday, wellness programmes, and discounts on car servicing.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Be part of a dynamic team and grow your career in the automotive industry.
- Qualifications: Experience in a dealership as a Workshop Controller or Foreman is preferred.
The predicted salary is between 36000 - 42000 £ per year.
An excellent opportunity has arisen for a dual position as Workshop Controller/Vehicle Technician to join our Toyota Dealership in Grantham. Hours of work are 8:30am to 5pm Monday to Friday, as well as Saturdays on a rota basis, 8:30am to 12:30pm. Excellent package available £36,000 basic with a £42,000 OTE plus benefits.
Role and Responsibilities
- Managing the workflow of all jobs to brand standard.
- Manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner.
- Provide focused management to the service department team, to ensure an excellent customer experience.
- Ensure processes are always adhered to.
- Conduct regular process reviews with the Aftersales Manager to identify operational issues/discrepancies and ensure appropriate follow up actions are taken to rectify.
- Manage the performance of the workshop to ensure that KPI targets are achieved.
- Manage and plan workshop/support resources to ensure that work requirements are fulfilled.
- Support the department team as required and ensure that all work is completed on time.
- Support the service department with specifications and coding of non-standard, complex jobs and ensure all such work is approved with customers prior to any work being started.
- Manage the handover of complex or potentially contentious jobs (invoices, claims) to ensure full buy-in and agreement from the customer (Retail or Internal).
What We’re Looking For
- This role would ideally suit someone who has previously worked within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman or Experienced Workshop Controller and are looking to Listers for more opportunities to progress.
- Unlimited confidence, resilience, drive, energy and talent.
- A well-presented individual with a desire, character and attitude to succeed.
What We Offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.
Workshop Controller / Vehicle Technician employer: Listers Group
Listers Group is an exceptional employer, offering a supportive and dynamic work environment for Workshop Controllers and Vehicle Technicians in Grantham. With a competitive salary package, generous holiday allowance, and a strong focus on employee development through in-house training and qualifications, we empower our team to thrive. Our commitment to employee well-being is reflected in our wellness programme, staff discounts, and company events, making Listers a rewarding place to build a fulfilling career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller / Vehicle Technician
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings that might not be advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience as a Workshop Controller or Vehicle Technician, don’t just tell them—show them! Bring along examples of your past work or even a portfolio of successful projects to impress during interviews.
✨Tip Number 3
Be ready for the hands-on stuff! For a role like this, they might want to see how you handle real-life scenarios. Brush up on your technical knowledge and be prepared to discuss how you’d manage workflow and team dynamics in the workshop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Listers team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Workshop Controller / Vehicle Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Controller/Vehicle Technician role. Highlight any previous dealership experience and relevant qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Listers. Share your passion for the automotive industry and how you can contribute to our success.
Showcase Your Achievements:Don’t just list your duties; showcase your achievements! Whether it's improving workshop efficiency or exceeding KPI targets, we want to see how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Listers Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle systems and workshop management. Be ready to discuss specific experiences where you've managed workflow or resolved issues in a workshop setting.
✨Showcase Your Leadership Skills
Since this role involves managing a team of technicians, be prepared to share examples of how you've successfully led a team in the past. Highlight any strategies you've used to motivate your team and ensure efficiency.
✨Understand the Company Culture
Familiarise yourself with Listers Group and their values. Show that you understand their commitment to customer experience and how you can contribute to maintaining high standards in the workshop.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to training and development or how they measure success in the workshop. It shows you're genuinely interested in the role and the company.
