At a Glance
- Tasks: Manage warranty claims and ensure accuracy while collaborating with the Service team.
- Company: Join Audi Worcester, a leading name in the automotive industry.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts.
- Other info: Great career growth opportunities and training provided.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and Microsoft skills.
The predicted salary is between 32000 - 34000 £ per year.
We are seeking a dedicated and detail-oriented Administrator to join our regional team at Audi Worcester, supporting our Audi, Volkswagen, Skoda & Seat / CUPRA division. The successful candidate will play a vital role in managing the submission and oversight of all warranty claims, ensuring accuracy and compliance throughout the process. The hours of work are 40 hours per week, typically Monday to Friday, 8am to 4.30pm. Basic salary is £32,000 plus a turnover based monthly incentive giving an OTE of £33,000.
Role Responsibilities
- Process warranty and retail invoices efficiently and accurately.
- Collaborate closely with the Service team and manage work-in-progress updates.
- Liaise with manufacturers to resolve submission issues and implement necessary corrections.
- Follow established procedures to ensure successful warranty claim submissions.
- Reconcile paid claims and maintain precise, up-to-date warranty records.
- Stay informed on the latest warranty bulletins and communicate updates to Technicians and relevant colleagues.
- Ensure all job cards comply with warranty standards and bulletins, maintaining high standards of accuracy and compliance.
- Maintain adherence to company policies and procedures related to warranty management.
Qualifications & Experience
- Previous exposure to a Warranty Administrator role is ideal but not essential, as training will be provided.
- A well-presented individual with the desire, character and attitude to succeed.
- Solid experience with Excel, Word and other Microsoft applications.
Benefits
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Warranty Executive in Worcester employer: Listers Group
At Audi Worcester, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Our Warranty Executive role not only provides competitive compensation with an OTE of £33,000 but also includes a comprehensive benefits package, including 25 days holiday, wellness programmes, and opportunities for in-house training and qualifications. Join us in a dynamic environment where your contributions are recognised and rewarded, making a meaningful impact in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Executive in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Audi or similar companies on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on warranty processes and common issues. We want to show that we know our stuff and can handle those tricky claims with ease!
✨Tip Number 3
Dress to impress! Even if it’s a virtual interview, looking sharp can boost our confidence and make a great first impression. Let’s show them we mean business!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s seal the deal!
We think you need these skills to ace Warranty Executive in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Warranty Executive role. Highlight any relevant experience, especially if you've worked with warranty claims or in a similar administrative position. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at Audi Worcester. Keep it concise but engaging – we love a bit of personality!
Showcase Your Attention to Detail:Since this role involves managing warranty claims, it's crucial to demonstrate your attention to detail. Mention specific examples from your past work where accuracy was key. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Listers Group
✨Know Your Stuff
Make sure you understand the warranty process and the role of a Warranty Executive. Brush up on common warranty claims and how they are processed. This will show your potential employer that you're serious about the position and ready to hit the ground running.
✨Showcase Your Attention to Detail
Since this role requires accuracy and compliance, be prepared to discuss examples from your past where you've demonstrated these skills. Whether it's managing records or ensuring submissions are correct, having specific examples will help you stand out.
✨Familiarise Yourself with the Brands
Get to know Audi, Volkswagen, Skoda, and Seat / CUPRA. Understanding their warranty policies and any recent updates can give you an edge in the interview. It shows that you're proactive and genuinely interested in the brands you'll be working with.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, the training process, or how success is measured in the role. Asking questions not only shows your interest but also helps you determine if the company is the right fit for you.
