At a Glance
- Tasks: Deliver bespoke customer experiences and match clients with their perfect CUPRA vehicle.
- Company: Join a dynamic CUPRA dealership in Coventry with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, 25 days holiday, and staff discounts.
- Other info: Full training provided; great opportunity for career progression.
- Why this job: Kickstart your career in the automotive industry while making customers feel special.
- Qualifications: Passion for sales, customer service skills, and a valid UK driver’s licence.
The predicted salary is between 24000 - 34000 € per year.
We are currently recruiting for a Trainee CUPRA Sales Specialist to join our CUPRA Dealership in Coventry. The hours of work operate on a 2 week rota, rotating between Monday to Friday with the weekend off and Monday to Sunday with a day off in the week. Hours are 8.30am to 6pm Monday to Friday, 9am to 5pm Saturdays and 10am to 4pm on Sundays. Basic salary £24,000 plus a monthly bonus with an OTE of £34,000.
As a CUPRA Specialist with Listers you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process.
Role And Responsibilities
- Delivering an exclusive and bespoke customer experience, highlighting the key features and benefits of CUPRA products, and tailoring the sales experience for the customer, through to post-sale care driving customer loyalty and retention.
- Generating sales leads and prospects for new and used CUPRA vehicles, increasing brand awareness to achieve both new and used sales targets.
- Sourcing quality pre-owned CUPRA products from multiple sources.
- Managing and displaying product and merchandise to the required brand standards.
- Being the single point of contact for customers providing one to one care throughout the customer’s lifecycle.
- Engaging with the CUPRA Tribe and acting as a CUPRA Brand Ambassador.
About You
- This may suit someone who has previously worked in a premium retail environment but is looking to progress their career in a sales environment.
- You will be able to demonstrate an ability and record of achieving and exceeding targets.
- Passion for delivering exclusive customer experience.
- The ability to quickly establish and build rapport with our customers.
- Ability to make decisions independently.
- Hold the potential to forge a successful career in the automotive industry.
- You will hold a valid UK driver’s licence.
- Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What We Offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas
Trainee CUPRA Specialist employer: Listers Group
At Listers, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Trainee CUPRA Specialist in Coventry, you'll enjoy a competitive salary with performance bonuses, comprehensive benefits including a wellness programme and generous holiday allowance, and the opportunity to thrive in a dynamic automotive environment where your passion for customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee CUPRA Specialist
✨Tip Number 1
Get to know the CUPRA brand inside out! Familiarise yourself with their vehicles, features, and what makes them stand out. This knowledge will help you connect with customers and show them why CUPRA is the right choice for them.
✨Tip Number 2
Practice your people skills! Building rapport with customers is key in sales. Try role-playing scenarios with friends or family to boost your confidence in engaging with potential buyers.
✨Tip Number 3
Don’t underestimate the power of networking! Attend automotive events or local meet-ups to connect with industry professionals. You never know who might have a lead or advice that could help you land that Trainee CUPRA Specialist role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CUPRA Tribe and ready to take on the challenge!
We think you need these skills to ace Trainee CUPRA Specialist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re genuinely excited about becoming a CUPRA Specialist and helping customers find their perfect car.
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not directly in sales. We love seeing how your past roles can translate into delivering that exclusive customer experience we pride ourselves on.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the right fit for the role. Share specific examples of how you’ve gone above and beyond for customers in the past, and how you plan to do the same as a CUPRA Specialist.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Listers Group
✨Know Your CUPRA
Before the interview, make sure you research CUPRA vehicles thoroughly. Understand their key features, benefits, and what sets them apart in the market. This knowledge will help you demonstrate your passion for the brand and show that you're ready to engage with customers.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering an exclusive customer experience, be prepared to share examples from your past where you've gone above and beyond for a customer. Highlight your ability to build rapport and tailor experiences to individual needs, as this is crucial for success in this position.
✨Prepare for Sales Scenarios
Think about potential sales scenarios you might encounter as a CUPRA Specialist. Practice how you would approach a customer looking for a specific vehicle or feature. Being able to articulate your thought process and how you would handle different situations will impress your interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
