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- Tasks: Enhance customer satisfaction by booking services and updating clients on vehicle progress.
- Company: Leading automotive retailer in Stratford-upon-Avon with a focus on excellence.
- Benefits: Competitive salary, OTE of £35,000, 25 days holiday, pension, and staff discounts.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in customer service and strong organisational skills.
- Other info: Exciting opportunity in a busy dealership environment with growth potential.
The predicted salary is between 24000 - 42000 £ per year.
A leading automotive retailer in Stratford-upon-Avon is seeking a Service Advisor to enhance customer satisfaction in a busy dealership environment. The ideal candidate will have experience in customer service, a passion for delivering excellence, and strong organisational skills.
Responsibilities include:
- Booking vehicles for service
- Updating customers on progress
- Liaising with various teams
The role offers a competitive salary with an OTE of £35,000 and includes benefits like 25 days holiday, company pension, and staff discounts.
Service Advisor | Customer‐Focused, Bonus & Company Car in Stratford-upon-Avon employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor | Customer‐Focused, Bonus & Company Car in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can really give you an edge when applying for that Service Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you’re not just another candidate; demonstrate your passion for customer service and how you can enhance satisfaction in a busy dealership environment.
✨Tip Number 3
Practice common interview questions related to customer service scenarios. We want to hear how you handle difficult situations and keep customers happy. Role-playing with a friend can help you feel more confident!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor | Customer‐Focused, Bonus & Company Car in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how you’ve delivered excellence in previous roles, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer satisfaction and why you’re the perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Showcase Relevant Experience: When filling out your application, focus on experiences that relate directly to the Service Advisor role. Whether it’s booking services or liaising with teams, let us know how you’ve excelled in similar situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Listers Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor inside out. Familiarise yourself with common customer service scenarios in the automotive industry and think about how you would handle them. This will show your passion for delivering excellence.
✨Showcase Your Organisational Skills
Since strong organisational skills are key for this role, prepare examples from your past experiences where you successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you keep track of bookings and updates, as this will resonate well with the interviewers.
✨Engage with the Team
The role involves liaising with various teams, so demonstrate your ability to work collaboratively. Think of instances where you’ve worked with others to solve problems or improve customer satisfaction. This will highlight your team spirit and customer-focused approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the dealership's approach to customer satisfaction or how they measure success in the Service Advisor role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
