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- Tasks: Manage customer bookings and ensure top-notch service from drop-off to handover.
- Company: Join Listers Group, a leading Land Rover dealership in Solihull.
- Benefits: Enjoy 25 days holiday, pension, wellness programs, and more perks.
- Other info: No motor trade experience needed; training provided for your success.
- Why this job: Be the face of customer care and make a difference in their experience.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 25000 - 32000 £ per year.
Listers Group is seeking a Service Advisor for their Land Rover Dealership in Solihull. You'll be responsible for customer bookings, providing excellent service from vehicle drop-off to handover, and liaising with different departments.
Ideal candidates will have a passion for customer service and good organisational skills, although motor trade experience is not essential as training is provided.
Listers offers 25 days holiday, pension, wellness programs, and additional employee benefits.
Automotive Service Advisor: Customer Care & Scheduling in Solihull employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor: Customer Care & Scheduling in Solihull
✨Tip Number 1
Get to know the company! Research Listers Group and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their customer care ethos.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable explaining things clearly and confidently.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or schedules in the past. This will demonstrate that you're ready to handle customer bookings like a pro.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor: Customer Care & Scheduling in Solihull
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you've gone the extra mile to ensure someone had a great experience, even if it's not in the motor trade.
Highlight Your Organisational Skills: As a Service Advisor, you'll need to juggle multiple tasks. In your application, give us examples of how you've managed your time effectively or organised events, whether at work or in your personal life.
Tailor Your Application: Make sure to customise your application to fit the role at Listers Group. Mention specific aspects of the job description that excite you and how your skills align with what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Listers Group
✨Know the Company
Before your interview, take some time to research Listers Group and their Land Rover Dealership. Understand their values, customer service approach, and what sets them apart in the automotive industry. This will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
Since the role focuses on customer care, think of specific examples from your past experiences where you provided excellent service. Even if you don't have motor trade experience, demonstrating your ability to handle customer queries and resolve issues will make a strong impression.
✨Organisational Skills Matter
As a Service Advisor, you'll need to juggle multiple tasks. Prepare to discuss how you stay organised and manage your time effectively. You could mention tools or methods you use to keep track of appointments and customer interactions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows that you're engaged and serious about the position.