Service Quality Specialist

Service Quality Specialist

Full-Time 38250 - 46750 £ / year (est.) No working from home possible
Listers Group

At a Glance

  • Tasks: Manage warranty claims and ensure smooth operations at our Porsche Dealership.
  • Company: Join a prestigious Porsche Dealership in Hull with a focus on quality service.
  • Benefits: Earn up to £34,000, enjoy 25 days holiday, and access exclusive staff discounts.
  • Other info: Enjoy a supportive work environment with great perks and career growth potential.
  • Why this job: Kickstart your career in the automotive industry with training and development opportunities.
  • Qualifications: Experience with Microsoft applications; previous warranty experience is a plus but not required.

The predicted salary is between 38250 - 46750 £ per year.

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull.

The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.

Description

The successful candidate will be responsible for the effective claiming and processing of warranty work.

The role responsibilities will include

  • Identifying potential warranty work.
  • Liaising with the manufacturer to authorise works.
  • Processing warranty claims within manufacturer guide lines and time frames.
  • Scheduling warranty work with the workshop.
  • Ensuring that under and over payments are appealed.
  • Monitoring profitability and revenue of the department.

What we're looking for

  • Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.
  • A well-presented individual with the desire, character and attitude to succeed.
  • The successful candidate will have solid experience of Excel, Word and other Microsoft applications.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Free Parking / On-site Parking
  • Company Events
  • #J-18808-Ljbffr

Service Quality Specialist employer: Listers Group

Listers Group is an exceptional employer, offering a supportive and dynamic work environment for Car Sales Executives at our Mercedes Benz Dealership in Grimsby. With a strong focus on employee growth, we provide comprehensive training, wellness programmes, and generous benefits including a company car and competitive OTE of £55,000. Our family-owned ethos fosters a culture of trust and collaboration, ensuring that every team member feels valued and empowered to succeed in their automotive career.

Listers Group

Contact Details:

Listers Group Recruitment Team

We think you need these skills to ace Service Quality Specialist

Warranty Processing
Claim Management
Liaising with Manufacturers
Scheduling Work
Profitability Monitoring
Excel
Word