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- Tasks: Lead a team to deliver exceptional customer service and drive sales in our Honda & MG dealership.
- Company: Join Listers Group, a leading family-owned motor retailer with a strong reputation.
- Benefits: Enjoy 33 days holiday, company vehicle, wellness programme, and discounts on services.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience in a similar role is preferred, but passion and drive are key.
- Other info: Full training provided, with excellent career growth opportunities in a supportive environment.
The predicted salary is between 42000 - 78000 £ per year.
We are currently recruiting for a high achieving Aftersales Manager for our Honda & MG Dealership in Northampton. The hours of work are 8am to 6pm, Monday to Friday. Benefits include the use of a company vehicle and an OTE of £65,000.
In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role and Responsibilities
- Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance.
- Planning, forecasting and delivering sales targets.
- Growing workshop utilisation and efficiency.
- Responsible for your own budget, you will relish the opportunity to drive the business forward.
- Working closely with other department managers to drive the overall centre performance.
About You
This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager. You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards. You must be able to demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition, you need to have strong management and leadership skills, a winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What We Offer
- 33 days holiday including bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.
Honda & MG Aftersales Manager in Northampton employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Honda & MG Aftersales Manager in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, or even pop into local dealerships. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to talk about your achievements and how you've driven results in previous roles. Use specific examples that highlight your leadership and customer service skills.
✨Tip Number 3
Don’t just apply, engage! When you find a role that excites you, reach out directly to the hiring manager or team. A quick email expressing your enthusiasm can set you apart from the crowd and show you're genuinely interested.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the automotive industry. Whether it’s through online courses or reading up on new technologies, showing that you’re proactive about your professional development can impress potential employers.
We think you need these skills to ace Honda & MG Aftersales Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key aspects of the job. We want to see how you can bring your unique skills to our dealership!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your previous roles have prepared you for this position. We love seeing enthusiasm and a personal touch in applications.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've exceeded targets or improved customer satisfaction in past roles. This will help us see the impact you could have at our dealership.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at Listers Group
✨Know Your Numbers
As an Aftersales Manager, you'll need to be on top of your game with KPIs and sales targets. Brush up on relevant metrics and be ready to discuss how you've successfully managed budgets and driven performance in previous roles.
✨Showcase Your Leadership Skills
This role requires strong management and coaching abilities. Prepare examples of how you've developed teams in the past, highlighting specific instances where your leadership made a difference in performance or customer satisfaction.
✨Understand Customer Care
Customer care is key in this position. Be ready to share your philosophy on delivering exceptional service and any strategies you've implemented to enhance customer experiences in your previous roles.
✨Research the Brand
Familiarise yourself with Honda and MG's values and recent developments. Showing genuine interest in the brand will not only impress your interviewers but also demonstrate your passion for the role and the company.
