At a Glance
- Tasks: Lead our Land Rover dealership to exceed customer expectations and drive business growth.
- Company: Join Listers Group, a top family-owned motor retailer in the UK.
- Benefits: Enjoy 33 days holiday, company car, wellness programme, and exclusive discounts.
- Why this job: Be part of an exciting brand with a strong support network and career growth opportunities.
- Qualifications: Proven experience in dealership management and a passion for customer satisfaction.
- Other info: Dynamic work environment with a focus on teamwork and professional development.
The predicted salary is between 72000 - 108000 £ per year.
We are currently recruiting for a highly motivated and results driven General Manager for our Land Rover Dealership in Hereford. This is a very exciting time to be joining the brand with some exciting line-up updates planned for 2026. To reflect the importance of this role it comes with an excellent basic salary with an OTE of £135,000 plus benefits, including a Land Rover company car.
Reporting to the Land Rover Head of Brand you will take overall responsibility for the performance of the Dealership. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible experience.
Role And Responsibilities- Working closely with the management team the General Manager is responsible for the continued growth of the business.
- You will drive a leading customer satisfaction programme that takes your dealership into a different league to your competitors.
- You will receive a robust support network from our Head Office team including our I.T, Finance, Accounts, Marketing, Recruitment and Training departments.
We truly are an electrifying and results driven company and everything we do is geared towards our enthusiasm for creating enduring bonds with both the franchises we represent and the customers we serve.
About YouThe successful candidate will preferably have extensive experience of overseeing the Retail and Aftersales departments within a franchised dealership. You must be able to demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition, you need to have strong management and leadership skills, winning mentality and a real passion for the brand. Currently be a General Manager / Head of Business or in a senior line management role within a franchised dealership.
What We Offer- 33 days holiday including bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
General Manager - Land Rover in Hereford employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Land Rover in Hereford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Listers. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in the automotive sector, especially around Land Rover. Show that you’re not just passionate about cars but also about how to drive customer satisfaction and business growth. We want to see your enthusiasm shine through!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of General Manager. Highlight your leadership skills and past successes in improving customer satisfaction. Remember, we’re looking for someone who can lead from the front!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our electrifying team at Listers. Let’s make those connections happen!
We think you need these skills to ace General Manager - Land Rover in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in overseeing Retail and Aftersales departments, and don’t forget to showcase your track record of delivering outstanding results and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the Land Rover brand and how your leadership skills can drive the dealership's success. Keep it engaging and personal – we want to see the real you!
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your achievements. Whether it’s improving customer satisfaction scores or driving sales growth, concrete numbers can really make your application stand out.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Listers!
How to prepare for a job interview at Listers Group
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of dealership performance metrics. Brush up on key figures like sales targets, customer satisfaction scores, and profit margins. Be ready to discuss how you've driven these numbers in your previous roles.
✨Showcase Leadership Skills
This role requires strong management and leadership abilities. Prepare examples of how you've successfully led teams, resolved conflicts, and motivated staff to exceed targets. Highlight your winning mentality and passion for the brand during the interview.
✨Customer Care is Key
Since customer satisfaction is paramount, think of specific instances where you've improved customer experiences. Be prepared to share your strategies for enhancing customer care and how you plan to implement a leading customer satisfaction programme at the dealership.
✨Research the Brand
Familiarise yourself with Land Rover's latest updates and future plans. Understanding the brand's ethos and upcoming models will show your genuine interest and enthusiasm. This knowledge can set you apart from other candidates who may not have done their homework.