At a Glance
- Tasks: Lead a dynamic sales team and drive customer satisfaction in our CUPRA dealership.
- Company: Join Listers, a forward-thinking automotive group with a focus on innovation.
- Benefits: Enjoy a competitive salary, company car, and generous holiday allowance.
- Other info: Full training provided, with excellent career progression opportunities.
- Why this job: Make an impact in the automotive industry while developing your management skills.
- Qualifications: Sales experience preferred; passion for cars and customer service is key.
The predicted salary is between 42000 - 56000 £ per year.
We are currently recruiting for a Retail Manager to join our CUPRA Dealership in Worcester. The working hours are Monday to Friday with a day off in the week, weekends are worked on a rota basis. Monday to Friday 8:30am to 6pm, Saturday 9:00am to 5pm and Sunday 10:00am to 4pm. Benefits include the use of a company car and an OTE of £56,000.
Role and Responsibilities
- Grow all aspects of sales gross profit, specialising in finance, insurance and value added products.
- Be at the core of customer enquiries and assist in developing the sales team.
- Discuss the financial requirements of our customers.
- Advise customers on finance, insurance, warranties and other services offered by our dealerships.
- Ensure customers have a clear understanding of obligations they are entering into.
- Work closely with members of the sales team and provide coaching and assistance.
- Propose financial agreements to our nominated lenders.
- Ensure that all documentation is accurate and FCA compliant.
About You
- You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
- You will be confident in discussing and identifying individual/company requirements.
- Have an outstanding record of sales achievement with exceptional finance sales performance.
- Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
- Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What We Offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas
CUPRA Retail Manager employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CUPRA Retail Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at CUPRA. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching CUPRA and their values. Show us you’re not just another candidate; demonstrate your passion for the brand and how you can contribute to their success as a Retail Manager.
✨Tip Number 3
Practice your pitch! Be ready to discuss your sales achievements and how you’ve helped teams grow. We want to hear about your experience with finance and insurance, so make it shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CUPRA Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Manager role. Highlight your sales achievements and any experience in finance or insurance, as these are key for us. We want to see how you can grow our sales gross profit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our CUPRA Dealership. Share your passion for customer service and how you can support our sales team in achieving their goals.
Showcase Your Organisational Skills: As a Retail Manager, being organised is crucial. In your application, mention any systems or processes you've implemented in previous roles that helped keep paperwork accurate and compliant. We love a candidate who pays attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Listers Group
✨Know Your Numbers
As a Retail Manager, you'll need to be comfortable discussing sales figures and financial products. Brush up on your knowledge of finance, insurance, and warranties related to the automotive industry. Be ready to share examples of how you've successfully managed sales targets in the past.
✨Showcase Your Coaching Skills
Since you'll be working closely with the sales team, it's crucial to demonstrate your ability to coach and develop others. Prepare specific examples of how you've helped team members improve their performance or how you've fostered a collaborative environment in previous roles.
✨Understand FCA Compliance
Familiarise yourself with the Financial Conduct Authority (FCA) regulations relevant to the automotive sector. During the interview, highlight your attention to detail and any experience you have ensuring compliance in documentation and processes. This will show that you take regulatory requirements seriously.
✨Engage with Customer Scenarios
Be prepared to discuss how you would handle various customer scenarios, especially around financial discussions. Think about how you would explain complex financial products in simple terms and ensure customers understand their obligations. This will demonstrate your customer-centric approach and communication skills.