At a Glance
- Tasks: Lead the Service department to deliver exceptional customer experiences and maximise performance.
- Company: Join a leading Toyota Dealership in Coventry with a focus on customer care.
- Benefits: Enjoy a competitive salary, company car, 25 days holiday, and wellness programmes.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact by exceeding customer expectations and driving team success.
- Qualifications: Experience in service roles preferred, but full training is provided.
The predicted salary is between 40000 - 40000 £ per year.
We are currently recruiting for a high achieving Service Manager for our Toyota Dealership based in Coventry. The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis. Benefits include a basic salary of £40,000, with an OTE of £73,000 plus use of a company car.
In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role And Responsibilities- To ensure the efficient and profitable operation of the Service department
- To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
- To ensure that all manufacturers policies and procedure are adhered
- Planning, forecasting and delivering sales targets
- Managing and development of the team
- Growing Workshop utilisation and efficiency
- Exceeding Customer satisfaction
- Managing the smooth running and day to day activity of the Service Department
This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities. Unlimited confidence, resilience, drive, energy and talent. A well-presented individual with a desire, character and attitude to succeed. The ability to quickly establish and build rapport with our customers. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What We Offer- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Service Manager in Coventry employer: Listers Group
At our Toyota Dealership in Coventry, we pride ourselves on being an exceptional employer that values both customer satisfaction and employee development. With a competitive salary package, generous holiday allowance, and a supportive work culture, we offer numerous opportunities for growth and professional qualifications, ensuring that our team members thrive in their roles while enjoying a rewarding career in the automotive industry.
