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- Tasks: Lead a team to enhance customer service and drive sales growth in the automotive sector.
- Company: A top automotive retailer based in Coventry with a focus on excellence.
- Benefits: Company vehicle, competitive OTE, and training opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and service growth.
- Qualifications: Proven experience in customer service management and strong leadership skills.
- Other info: Exciting opportunity for personal and professional growth in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive retailer based in Coventry is seeking an experienced Aftersales Manager to oversee workshop and parts personnel. The ideal candidate will have a proven track record in customer service management, with strong team leadership and management skills. Responsible for achieving sales targets while maximizing customer satisfaction, this role includes personal budget management.
The position offers comprehensive benefits including a company vehicle, competitive OTE, and training opportunities in the automotive sector.
Aftersales Manager: Lead Service Growth & Team Excellence in Coventry employer: Listers Group
Contact Detail:
Listers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager: Lead Service Growth & Team Excellence in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in customer service management. This will help us show them that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers, especially around team leadership and achieving sales targets. The more comfortable we are, the better we’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Aftersales Manager: Lead Service Growth & Team Excellence in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service management and team leadership. We want to see how you've driven service growth in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Aftersales Manager role. Share specific examples of how you've maximised customer satisfaction and achieved sales targets in the past.
Showcase Your Budget Management Skills: Since personal budget management is key in this role, be sure to mention any relevant experience you have. We love seeing candidates who can demonstrate their ability to manage finances effectively while driving service excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Listers Group
✨Know Your Numbers
Before the interview, brush up on your sales targets and customer satisfaction metrics from previous roles. Be ready to discuss specific figures that demonstrate your success in managing budgets and achieving goals.
✨Showcase Leadership Skills
Prepare examples of how you've led teams in the past. Think about challenges you faced and how you motivated your team to overcome them. This will show your potential employer that you can drive service growth effectively.
✨Understand the Company Culture
Research the automotive retailer's values and mission. Tailor your responses to reflect how your personal values align with theirs, especially in terms of customer service and team excellence.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to aftersales and customer satisfaction. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.
